Current Vacancies
4 weeks ago
Title Deputy BREC Experience Manager
Position Permanent full-time
Hours 152 hours per 4 week cycle; roster driven by the requirements of the business.
Frequent evening and weekend work required.
Reports to BREC Experience Manager
Direct Reports Ticketing Coordinator, Volunteer Coordinator, Event and FOH casuals
Start Date Immediate or as negotiated
Review Date 12 weeks probation, then annually
Classification Live Performance Award 2020, Level 8
Pay range $70,000 to $75,000, plus 11.5% superannuation
About BREC BREC is the much loved and multi-award-winning performing arts centre and
conference venue serving Bunbury and Australia's South West since 1990.
BREC brings people together to share exceptional experiences.
people with diverse backgrounds including First Nations peoples, those from
culturally and linguistically diverse backgrounds, those identifying as LGBTIQA+,
and people living with disabilities.
BREC Values Evolve or die Champion Respect. Be like a Circus.
About You As the Deputy BREC Experience Manager, you are a dynamic leader with a passion
for people and event management. Your experience in food and beverage
for this hands-on role. You thrive in fast-paced environments, possess exceptional
organizational skills, and are dedicated to delivering outstanding customer service.
In this pivotal position, you will support the BREC Experience Manager in ensuring
seamless delivery of a diverse range of events and operational requirements. Your
responsibilities include overseeing event and front of house logistics, managing
event delivery and mentoring team members to ensure high performance and
accountability.
Your leadership will guide the Ticketing Coordinator, Volunteer Coordinator, and
casual staff, fostering an environment where teamwork and excellence flourish.
With a keen ability to anticipate and meet customer needs, you will play a critical
role in creating memorable experiences that keep patrons returning to BREC.
If you are a proactive problem-solver with a ‘can do’ attitude and a genuine love for
event management, this role offers you the opportunity to make a lasting impact in
a vibrant and inclusive environment.
Team Objectives With a special focus on BREC Event clients, artists, audiences and our BREC
Volunteers, the BREC Experience team provide operational and event services that
deliver exceptional experiences with BREC for all.
The team drive acquisition and successful delivery of a wide range of business and
private events [BREC Events]; recruitment, support and management of our BREC
Volunteers; ticketing and other FOH services; plus food and beverage, cleaning and
other operational services. Building and maintaining strong relationships with
external commercial, local and community stakeholders, the team provide
excellent and responsive customer service. By ensuring efficient and cost-effective
delivery of year round activity in our venues, the team contribute to the long term
sustainability of BREC.
Hours of Work Monday - Sunday; Flexible hours as rostered. Frequent evening and weekend work
is required. Regular BREC office hours are 0830-1700hrs Monday to Friday.
Pre-approval must be obtained for overtime to be additionally compensated.
Overtime may be awarded as time off in lieu (TOIL).
Period of Notice As defined by the LPA Award 2020
Extent of Authority: The Deputy BREC Experience Manager reports to the BREC Experience Manager.
The BREC Experience Manager will delegate all levels of authority, and the
incumbent will have authority to act within established practices with reference to
directed procedures, other documented methods and given instructions.
Other Benefits 4 weeks annual leave, and 10 days personal leave plus other legislated
entitlements and 2 BREC Wellness Days will apply. The opportunity to experience
live performance and attend shows at BREC.
Other requirements Applicants must hold full work rights in Australia. On appointment, the successful
applicant must supply current National Police Certificate, Working with Children
Check, RSA and Approved Manager Certificates and a Food Safety Supervisor
Certificate for Hospitality. These must be maintained throughout employment at
BREC.
interested in the role, and why you are the best person for the job, to
Please include contact details for two professional referees.
Deadline: 10am AWST Wednesday 30 October 2024.
Key Position Responsibilities:
- With the BREC Experience Manager & Volunteer Coordinator, oversee the delivery of exceptional
customer service across all BREC Events and Front of House for live performances, ensuring a
seamless and engaging experience for clients, hirers, artists, audiences and volunteers
- Lead and mentor direct reports and casual team members, fostering a culture of high
performance and accountability. Set clear performance expectations and provide regular
evaluations
- Working closely with the BREC Experience Manager and Volunteer Coordinator, mana
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