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Injury Management Specialist

2 months ago

Brisbane, Australia Allianz Australia Full time

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there’s flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let’s care for everyone’s tomorrow so we can create a better future together.

**Injury Management Specialist | QLD | Brisbane**
- Put the customer at the heart of everything you do
- Feel empowered to make a positive impact
- Be trusted to do what's right

**About the Role**:
To support the development of our Injury Management, Health and Wellbeing model across Claims, we have identified the opportunity for an Injury Management Specialist (IMS) role. Reporting to the Team Manager - Injury Management, you will use your strong coaching skills to work closely with the Claims Teams, and Injury Management, Health and Wellbeing Team in supporting early intervention, and strategic claims management for individuals injured in motor accidents, through a person centred approach to customer experience

**You'll be responsible for**:

- Supporting Case Managers / Customer Care Consultants to provide timely delivery of care and treatment to support recovery and return to life and work outcomes
- Ensuring return to life and work outcomes, tailored to our customers individual goals are achieved
- Working with teams, technical experts and Team Managers to provide support to claims teams and proactively provide education in the areas of medical and injury management
- Support cost effective injury management by ensuring treatment and rehabilitation services are aligned to effective claim outcomes
- Working within National Injury Management, Health & Wellbeing team to support local business unit needs and improve injury management outcomes
- This role will work closely with the existing IMS to build on our approach to align injury management nationally

**Important to your success**:

- A degree or tertiary qualifications in an Allied Health field e.g. (Occupational Therapy/Psychology/Nursing/Social Work/Physiotherapy/Rehabilitation Counselling) is favourable
- Demonstrated experience in either personal injury, disability or health industry
- Experience in Workers Compensation or Occupational Rehabilitation highly desirable
- Excellent communication, problem-solving and decision making skills
- Highly developed skills in coaching, influencing and relationship building
- A drive for change and continual improvement

**What's on offer?**
- Permanent position available
- A competitive salary package
- A tailored career program to determine where you want to go within Allianz
- A range of attractive benefits including Insurance & Gym Membership discounts
- A strong, progressive & supportive team environment; we work together to achieve great results

**About us**

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.

**Job Level**:
Professional

**Location**:

- Brisbane, QLD, AU, 4000**Available until**:
31/03/2023

**Area of Expertise**:
Inhouse Consulting

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
23328

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