Contract Specialist

1 week ago

Bankstown, Australia SSI Full time

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
- Full Term contract until June 2024 (working 35hrs/week)
- Based in Bankstown
- Flexible working options as well as competitive salary and salary packaging

Do you want to work with a leading purpose driven, community-based organisation?
SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
About the Role
The contract Specialist works as part of a team of specialists within the Quality function for SSI’s Employment Services division.
The role is responsible for managing service contracts to ensure all external services meet agreed commercial contractual requirements performance and service quality of SSI’s Employment Services programs by Liaising on behalf of the organisation in matters relating to assigned contracts, maintaining liaison between company and Stakeholders and funding bodies through preparation and coordination of applicable correspondence.
The role is responsible on identifying areas of compliance, potential compliance risk areas, and areas for improvement by working collaboratively with the quality team to ensure internal system, process and policies meet updated contractual requirements.

**Key Responsibilities not limited to**:

- Be an integral contributing member of a team of Employment Services specialists in the area of contract service delivery excellence, and performance improvement and development.
- Maintain knowledge of contractual, regulatory, policy, and compliance requirements for the Employment Services programs that SSI delivers.
- Acting as a member of the negotiating team on company contract proposals on amendments and supplementary agreements thereto.
- Liaising on behalf of the organisation in matters relating to assigned contracts, maintaining liaison between company and Stakeholders and funding bodies through preparation and coordination of applicable correspondence.
- Liaise and effectively engage with managers and staff across the Employment Services division regularly and as required to prepare for and conduct internal audits.
- Assisting with the development of terms and conditions for contract proposals in accordance with performance risk analysis and protection of company interest
- Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
- Ensure training and development strategies are put in place to inform and upskill staff at site level, either online or in person, especially for areas of risk or to address compliance issues identified from internal audits.
- Acting as a catalyst for change and improvement in performance/quality
- Ensure high level quality administrative support and completion of tasks in line with SSI’s service delivery model, SSI’s policies and procedures, and contractual guidelines and requirements for Employment Services programs

Other duties as directed from time to time within your skills range and capacity.
Essential Criteria
- Qualifications in Business Management, Economics, Accounting, Finance, Risk Management, or similar qualification desirable or be willing to work towards.
- Experience working in a team to successfully deliver high quality service, deliverables, performance improvements, and operational outcomes.
- High level customer centric approach and the ability to achieve quality and accuracy in service standards, KPIs, and targets.
- Outstanding attention to detail and accuracy in administrative tasks and reporting.
- The ability to read, analyse and interpret DEEDS, data, and to present data, and make recommendations for improvements.
- Commercial acumen with demonstrated experience in identifying operational efficiencies and implementing strategies for increased performance.
- Good working knowledge of current Employment Services contracts and guidelines, or the ability to understand and interpret government contracts, deeds or guidelines, and funding systems and requirements.
- High level digital literacy, including current working knowledge of the ESS Web system, or the ability to pick up new systems and software programs quickly.
- Knowledge of quality management systems and frameworks such as ISO9001 standards, the DESE Quality Assurance Framewo

  • Audit Specialist

    1 week ago

    Bankstown, Australia Beaumont People Full time

    Greater Sydney location, with hybrid arrangements, full time permanent role - A competitive remuneration package of $89,947 + Super + NFP Salary Packaging - Work with a forward-thinking not for profit organisation that values diversity At Beaumont People, we believe in placing people first! It’s how we work with our customers and the way we contribute to...

  • Marketing Specialist

    3 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    Marketing Specialist (Experience & Entertainment)About Bankstown Sports ClubBankstown Sports Club is a leading registered club supportive of the local sporting community in Sydney. With a membership of 150,000 and over 540 staff, our club offers state-of-the-art amenities and a variety of dining and entertainment options with exceptional service.Welcome to...

  • Infrastructure Services Officer

    3 weeks ago

    Bankstown, Australia Ignite Specialist Recruitment Services Full time

    **Infrastructure Services Officer - Council - Contract Position**: South Western Sydney Council seeking an Infrastructure Services Officer Attendant to help support the wider Roads Infrastructure Services team for an 4 month contract with potential to be extended. - Contract Role - Greater Western Sydney - Great Opportunity to learn and grow with experience...

  • Marketing Specialist

    3 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    Bankstown Sports is looking for a Marketing Specialist to focus on Customer Experience and Entertainment on a 12 month Fixed Term ContractBankstown Sports is one of the largest clubs in NSW supporting more than 45 local sporting clubs and over 10,000 individuals who participate in sport, as well as hundreds of local charities and community groups. With more...

  • Infrastructure Services Officer

    3 days ago

    Bankstown, Australia Ignite Specialist Recruitment Services Full time

    Infrastructure Services Officer - Council - Contract Position:South Western Sydney Council seeking an Infrastructure Services Officer Attendant to help support the wider Roads Infrastructure Services team for an 4 month contract with potential to be extended. Contract Role Greater Western Sydney Great Opportunity to learn and grow with experience working for...

  • Performance Enhancement Specialist

    1 week ago

    Bankstown, Australia Beaumont People Full time

    Greater Sydney location, with hybrid arrangements, two full time permanent roles - A competitive remuneration package of $89,947 + Super + NFP Salary Packaging - Work with a forward-thinking not for profit organisation that values diversity At Beaumont People, we believe in placing people first! It’s how we work with our customers and the way we...

  • Specialist Educator

    4 days ago

    Bankstown, Australia The Learning Toolbox Full time

    **ROLE DESCRIPTION: SPECIALIST EDUCATOR** If you are passionate about making a difference to the lives of children and their families in a supported and collaborative role in the area of education and/or allied health, then this may be the role for you. The Learning Toolbox is seeking a Special Educator, Teacher or Developmental Educator with a special...

  • Sales & Service

    2 weeks ago

    Bankstown, Australia Ignite Specialist Recruitment Services Full time

    We are currently recruiting customer service superstars for contract based positions in Bankstown! Initial contract is until 30th June 2023 with a high potential to extend. If you can easily adapt to new environments, enjoy variety in your work, and are available immediately **,** then this could be the opportunity for you! **Selection Criteria**: -...

  • Sales & Service

    3 days ago

    Bankstown, Australia Ignite Specialist Recruitment Services Full time

    We are currently recruiting customer service superstars for contract based positions in Bankstown Initial contract is until 30th June 2023 with a high potential to extend.If you can easily adapt to new environments, enjoy variety in your work, and are available immediately, then this could be the opportunity for youSelection Criteria: Excellent verbal and...

  • Marketing Specialist

    3 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    Bankstown Sports is looking for a Marketing Specialist to focus on Customer Experience and Entertainment on a 12 month Fixed Term Contract! Bankstown Sports is one of the largest clubs in NSW supporting more than 45 local sporting clubs and over 10,000 individuals who participate in sport, as well as hundreds of local charities and community groups. With...

  • Marketing Specialist

    3 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time

    Marketing Specialist (Experience & Entertainment)Bankstown Sports Club, 8 Greenfield Parade, Bankstown, New South Wales, Australia Req #10311 Thursday, 30 May 2024About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community....

  • Marketing Specialist

    2 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time

    Marketing Specialist (Experience & Entertainment)Bankstown Sports Club, 8 Greenfield Parade, Bankstown, New South Wales, Australia Req #10311 Thursday, 30 May 2024About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community....

  • Marketing Specialist

    3 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    About Bankstown Sports ClubBankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney's top five registered clubs, it boasts a membership of 150,000, employing over 540 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a...

  • Customer Banking Specialist

    2 weeks ago

    Bankstown, Australia Commonwealth Bank Full time

    Kick start your career in banking - Industry leading technology & training programmes - Please note this is a 12-month contract position**29.75 hours per week**: - Monday - Friday: 9.30am-4pm **Do work **that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million...

  • Marketing Specialist

    3 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time

    About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 150,000, employing over 540 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with...

  • Aviation Customer Support Specialist

    2 months ago

    Bankstown, Australia SAFRAN HELICOPTER ENGINES Full time

    Entreprise : SAFRAN HELICOPTER ENGINES - Localisation : BANKSTOWN AIRPORT NSW - Australie - Fonction : Aviation Customer Support Specialist (Customer Support Representative) - Type de contrat : Contrat à durée indéterminée (CDI) - Date de publication : 11-04-2023 **Description du poste**: Safran est un groupe international de haute technologie opérant...

  • Aviation Customer Support Specialist

    3 weeks ago

    Bankstown, Australia SAFRAN HELICOPTER ENGINES Full time

    Entreprise : SAFRAN HELICOPTER ENGINES - Localisation : BANKSTOWN AIRPORT NSW - Australie - Fonction : Aviation Customer Support Specialist (Customer Support Representative) - Type de contrat : Contrat à durée indéterminée (CDI) - Date de publication : 11-04-2023 **Description du poste**: Safran est un groupe international de haute technologie opérant...

  • Aviation Customer Support Specialist

    2 months ago

    Bankstown, Australia SAFRAN HELICOPTER ENGINES Full time

    Entreprise : SAFRAN HELICOPTER ENGINES - Localisation : BANKSTOWN AIRPORT NSW - Australie - Fonction : Aviation Customer Support Specialist (Customer Support Representative) - Type de contrat : Contrat à durée indéterminée (CDI) - Date de publication : 10-03-2023 **Description du poste**: Safran est un groupe international de haute technologie opérant...

  • Billing Specialist

    2 weeks ago

    Bankstown, Australia DH & Associates Full time

    **OVERALL SCOPE OF THE ORGANISATION** Our client is incorporated to meet the growing demand in the market for efficient Supply Chain Management (SCM) and logistics systems. They provide personalized SCM/Logistics solutions aligned with the varying needs of companies based on its own integrated Supply Chain & Logistics solution. Depending on the customers’...

  • Billing Specialist

    2 months ago

    Bankstown, Australia DH & Associates Full time

    **OVERALL SCOPE OF THE ORGANISATION** Our client is incorporated to meet the growing demand in the market for efficient Supply Chain Management (SCM) and logistics systems. They provide personalized SCM/Logistics solutions aligned with the varying needs of companies based on its own integrated Supply Chain & Logistics solution. Depending on the customers’...