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Relationship Manager

4 months ago

North Rocks, Australia NextSense Full time

Posted: 20/02/2023

Closing Date: 19/03/2023

Salary: $112,750.00 - $143,500.00

Job Type: Permanent - Full Time

Location: North Rocks

Job Category: Fundraising

**Our Purpose and Ambition**

NextSense, formerly Royal Institute for Deaf and Blind Children (RIDBC), is a not-for-profit organisation supporting people who are deaf, hard of hearing, blind or have low vision across Australia. We work with children, adults and their families to educate and create an individual program of care that meets their unique needs. We’re a registered NDIS provider, and we work with our clients to achieve their own goals and potential.

NextSense has been breaking boundaries since 1860, and we’ve been expanding our services ever since. Today, we deliver world-class education, cochlear implant, allied health, therapy, research and clinical services to children, adults and their families.

We provide a holistic approach to hearing services for newborns through to people over 90 years old, and we help children who are blind or have low vision to develop the right skills, mobility and independence to confidently explore their world.

We’re committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services.

**The Role**

NextSense has an exciting opportunity for a Relationship Manager to join our team at North Rocks. This is a permanent full-time role and reports directly to Head of Philanthropy.

Other key responsibilities include:

- Actively seek face-to-face meetings with donors and potential donors to build strong relationships and solicit gifts, in addition to using multi-channel communication platforms
- Implement donor journeys and moves management plans to ensure effective communications and engagement with our supporters
- Provide opportunities for donors to engage with NextSense and our people via events, tours, and other experiences to connect with clients through storytelling and other communications
- Work with other members of the philanthropy team to develop the necessary material to grow the portfolio, including; strong case(s) for support, proposals, pitches, and campaigns
- Develop and maintain detailed and accurate records of all history, background, contact, and activity with supporters in our CRM (Raisers Edge - NXT, and classic view)
- Contribute to the development and implementation of the Philanthropy business plans and budgets to deliver the required performance outcomes in accordance with the fundraising strategy and broader organisational goals
- Reporting and evaluation - report on budget income and expenditure; report on status of your MD and MV portfolios and pipelines, including status of prospect lists, updates on stewardship, and solicitation activities
- Build and maintain strong networking relationships and keep abreast with the latest developments in the philanthropy sector, while networking and seeking connections within and outside the sector

**What we can offer you**
- Competitive remuneration
- 100% salary packaging allowing you to increase your take home pay
- Extensive personal/carer’s leave
- 2 weeks paid leave over Christmas in addition to 4 weeks annual leave
- Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer
- Access to industry leading education and professional development
- Collaborative work environment
- Wellbeing program including Employee Assistance Program
- Flexible working arrangements

**Desired Skills and Experience**:
To be successful in this role you'll need to demonstrate you meet the following selection criteria.
- Significant experience, and proven success, in business development and relationship management, experience in NFP fundraising environment desirable, with a successful track record of building a pipeline and closing sales/securing gifts
- Demonstrable results in developing and executing on strategy and creating strong value propositions for donors
- Strong capability in developing presentations and delivering to an audience
- Ability to initiate, cultivate, and maintain personal relationships with High-Net-Worth supporters
- Highly developed skills to influence individual giving through tailored ‘asks'
- Strong research and analytical capability
- An innovative and creative mindset prepared to try new thinking and approaches
- Strong financial analysis skills with demonstrated experience in budget management, pipeline management, reporting, and commercial acumen (eg FR&C GiftSearch, GEM Portal, and Raiser’s Edge)
- Experience and capability in developing and running successful supporter engagement events

NextSense is an equal opportunity employer and compliance with child protection legislation is essential.