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Service Lead

1 month ago

Subiaco, Australia Ruah Full time

Brilliant workplace culture (you'll take us further)
- New role in our structure, ready to make your mark.
- Sector-leading community service provider with a great reputation
- Ruah aims to promote measures to achieve equality. Section 51 of the Equal Opportunity Act applies to this role._

Our mission is to open hearts and make bold strides.

**Why you'll love this opportunity...**:
Ruah is a diverse organisation - we work in homelessness, mental health, family & domestic violence, community legal, with sector partners to create what doesn't exist yet is needed, and with smaller organisations that can benefit from the support and strength we've built over 60+ years.

We are further strengthened by the quality, passion, and diversity of our people - including in our leadership team, full to the brim with empathy, humanity and a visible care factor. Every door is open.

On top of this we’re building the Ruah Centre for Women and Children, a first of its kind project in Northbridge - if you don’t know about it, you're about to be _wowed_.

**About the role**:
The Service Lead - People and Culture leads and manages a trusted, professional and objective advisory service to People & Culture (P&C) stakeholders, being Ruah leaders and their people. This role partners with leaders to continually develop and implement solutions across Ruah’s talent lifecycle, delivering outcomes to meet strategic and operational objectives.

Overseeing portfolios of Ruah service areas, this role is an expert across all generalist HR disciplines inclusive of employee and industrial relations activities with staff experience being at the forefront of action.

This role, as part of the wider leadership team, elevates Ruah’s employee value proposition as a brand ambassador that is an active ally across our internal communities (Reconciliation, LGBTIQ+ etc).

Our P&C team is made up of a vibrant and respected group of professionals. We love making a difference for our people so that they can be their best for our vulnerable clients. We certainly have fun while we do this too.

Note: position currently based in Subiaco, and we will relocate to a brand new Northbridge facility around July.

**Who are we looking for?**:
To be successful for this opportunity you will be able to demonstrate the following:

- Capability as a P&C leader - in functional service terms and for those you lead.
- You'll know your ER/IR stuff - Fair Work, Awards/EAs, interpretation, the usual (we have external IR legal support too though).
- You'll be an experienced communication powerhouse - between people, in front of many people, and with data & reporting insight.
- Experience proactively managing P&C aspects of Ruah's employee lifecycle - this includes supporting staff, leaders, and collaborating for shared outcomes.
- You're a lifelong learner because of your continuous desire to learn, grow and sharpen your craft.
- Highly Desirable_
- A relevant tertiary qualification, AHRI member
- Knowledge and understanding of Aboriginal culture and ability to work with Aboriginal and culturally diverse people is highly desirable.

**What do we offer?**:
Aside from the opportunity to work with a passionate and highly skilled team in an organisation that creates real change in the community around us, you'll also receive:

- A base salary range starting at $115,000 per annum depending on experience, plus 11% super.
- 5 weeks annual leave.
- Incredibly valuable Salary Packaging with:

- up to $15,900 core packaging
- plus additional $2,650 in entertainment packaging benefits for travel, accommodation, meals, entertainment, parking and more
- options to use an Everyday Purchase card to make things simple.
- A digitally-powered team and business that enables hybrid work flexibility.
- 16 weeks paid parental leave, with flex to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
- Flexibility with working hours and office locations around in-person contact needs.
- Access to extensive learning and development programs - plus investment in your professional development.
- Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation action and much much more

**Required Compliance Documents**:

- Current drivers’ license
- National Police Certificate

**Ready to make meaningful change?**:
For further information or to arrange a confidential discussion about the position please contact:

- We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right._
- Everyone is welcome. Everyone belongs._