Lead Hand/ Supervisor

4 weeks ago


Perth Airport, Australia Avis Budget Group Full time

**About the Role**

As a **Lead Hand** you will be responsible for leading a small team of Vehicle Service Agents and ensuring that vehicles are clean and ready to deliver to the customer in a timely manner.

Your duties will include the supervision of a small team, shuttling fleet between the wash and counter locations, cleaning cars including both the interior and exterior as well as completing other adhoc duties as required.

**Duties and Responsibilities**
- Supervise a small team to ensure vehicles are washed and cleaned following processes and to required standard, providing coaching to team as required.
- Liaise with Duty Manager to discuss and organise fleet, staff and general shift requirements.
- Conduct regular checks and communicate with Return Agents to monitor check in volumes and rental bay levels.
- Clean interior and exterior of vehicles according to quality standards.
- General tasks that support the efficient running of the washbay area and fleet management onsite.
- Assisting customers with inquiries, concerns and requests in a positive and friendly manner where required.

**Skills & Experience**
- Hold a full and valid driver's licence, with the ability to drive both manual and automatic vehicles in a range of sizes
- Have some experience leading small teams
- Enjoy working in a team environment, however you will be self-directed and able to work independently when required
- Be passionate about delivering an exceptional product to our customers
- Value quality workmanship and take pride in each vehicle you deliver
- Demonstrate initiative by continually looking for your next task without being asked
- Possess basic computer skills and the aptitude to learn administrative tasks

**Benefits and Perks**
- **$25.46 Hourly base pay** **+ loadings**:

- **Wellbeing programme** incl. **life insurance** + **discounted health insurance** + **superannuation** options
- Access to **Perkbox** **- discounts and offers** with hundreds of retailers and big brands, including on **cinema tickets**, **fitness classes**, **shopping discounts** and much more
- Employee discounts on **car rental** across Avis Budget Group
- Employee Assistance Programme **(EAP)** provided by Converge - 24/7 support for your mental health and wellbeing
- **Full training provided** to help you achieve your goals & reach your potential

**Salary**: From $25.46 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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