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Service Technician

4 weeks ago

Melbourne, Australia GEA Group Full time

**Service Technician**:
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Why join GEA

**Job information**

**Reference Number**

JR-0030526

**Job function**

Service

**Position type**

Full time

**Site**

14 - 24 Mace Way, Melbourne VIC 3045
- GEA is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. In Australia, GEA provides innovative solutions in Liquid & Powder Technologies, Separation & Flow Technologies, Farm Technologies as well as Food, Healthcare, Heating and Refrigeration Technologies We are looking for experienced Service Technicians to join our Liquid & Powder Technologies division.- Your responsibilities and tasks:
Some of the things you might do:

- Actively engaging in preventative maintenance visits and addressing breakdowns
- Performing disassembly, inspection, troubleshooting, repair, and reassembly of highly specialized equipment, such as Atomizers, Homogenizers, Blowers, Rotary Valves, Pumps, Valves but also other GEA equipment and systems.
- Producing regular and thorough service reports while maintaining meticulous service records.
- Executing comprehensive cleaning and inspection protocols for all service equipment, both on-site and in our workshop facilities.
- Assessing variable speed drives, motor interfaces, control systems, and monitoring systems.
- Providing on-call support outside regular hours on a rotational basis with your team.
- Cultivating and enhancing customer relationships to encourage collaboration and ensure their satisfaction and loyalty.

What a typical week might look like as a Service Technician at GEA:
Kickstart your week every Monday where you may take you on a local assignment around Melbourne, a regional job across Victoria, or interstate throughout Australia. Arriving at each customer site marks the beginning of your day, where you’ll begin methodically diagnosing issues and dismantling equipment.

After 8-10 hours, it's time to unwind at a nearby accommodation, all expenses covered. Rest up for another day of work ahead. A standard service typically spans 3-4 days at a customer’s site.

Upon completion, return to Melbourne where you have the flexibility to work remotely or join us at our office near Melbourne Airport. We prioritise work-life balance, ensuring you're home for the weekend.

While schedules may vary to meet customer needs, be assured that all your time, including travel, is compensated accordingly. Plus overtime is rewarded for any additional hours worked each day.

Typically it takes 1-2 years to be fully trained in our specialised equipment so you’ll be provided with comprehensive training to ensure your success.

What we offer:
There's something special about being part of the GEA team. From the moment you join us, you’ll be part of a team invested in finding sustainable and innovative solutions to safeguard our planet and future generations.

In addition, you will have access to:

- A starting salary of between $85,000 and $90,000 (depending on experience) plus overtime
- Fully maintained work vehicle, tools and uniform
- On-the-job training based at our Melbourne Airport Workshop and mentorship out in the field until you are fully trained
- Access and enrolment to the GEA Global Training Certification Program
- Eligibility to participate in the global bonus scheme
- Retail discounts through our Employee Assistance Program
- Opportunities for professional growth and career advancement
- Generous leave options, including up to 14 weeks paid parental leave and 1 volunteering day per year.

To be successful, you will have full working rights in Australia and be required to undergo police background checks as well as a full pre-employment medical, including drug and alcohol testing.

At GEA our values are Responsibility, Integrity, Diversity, Passion and Excellence. As an equal opportunity employer, we are committed to fostering an inclusive workplace. We welcome applicants from diverse backgrounds and cultures and encourage individuals from all walks of life to apply.

If you possess a willingness to learn and believe you have what it takes to join our team, then we want to hear from you.

What happens next?

Your profile and qualifications:
To excel in this role, you’ll ideally bring:

- Mechanical Engineering Trade qualification (i.e. fitter / turner or similar) is preferred
- Minimum of 3 years’ working experience in a mechanical discipline preferably with experience in the food production industry with expertise in, gears, pumps, and rotational equipment.
- Strong work ethic coupled with a high attention to