Pos Supervisor

**About Us**

Known best as the 'King of Trainers', JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel.

In 2017, JD Sports first established itself in the Australian market and has since expanded to 50+ stores in NSW, VIC, QLD, WA and SA with more to come With a combined total of over 800 stores across the UK, Europe, USA, New Zealand, Southeast Asia, and Australia, we are proud of the fact that we provide our customers with the latest and greatest styles whilst upholding world class service.

**The Role**

As a POS Supervisor, your sole duty will be to process sales on POS while working in partnership with the Store Manager and Assistant Manager to build, lead and drive the team.

You will also be responsible, however not limited to the following duties & responsibilities:

- Processing sales, including refunds and exchanges as the key POS operator
- Answer customer queries via phone and face to face
- Cash Handling
- Supporting the Management Team in all areas of the business
- Lead by example to set management expectations across the team and manage performance
- Work with Management Team to ensure that budgets & KPI's are met

**Who You Are**
- You have similar and strong experience working with Sports Fashion brands
- You are passionate about creating an amazing service experience and culture for our customers
- You have experience in training, coaching and developing team members
- You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
- You have excellent time management skills to ensure that daily priorities are executed in a timely manner

**What's in it for you?**
- Career Progression and ongoing training
- Staff discount
- EAP & Mental Health champions
- One month parental leaveVideo