Gaming Supervisor

**About us**

The Furlan Club is an Italian social club with a Bistro, Gaming Room, Ballroom and Bar with its own access in Thornbury, VIC.

**Bistro Furlan**: Open from Tues - Sun (Dinner) and Fri (Lunch & Dinner). We offer our guests fantastic food and a warm, rustic experience with an intimate ambient setting catering from a la carte menus to function set menus.

**Gaming Room**: Open from Tues - Sun (11:00am - Late) with 30 Gaming Machines and Lounge area hosting Poker Nights on Friday & Saturday evenings as well as Members Night coming soon to Thursday evenings.

**Ballroom**:Open for private functions, this room serves balls, dances, corporate events, fundraisers and private parties.

**The Thorn 3071**:Our collaborative partner with its own access from Collins Street with arcade games, an inviting fireplace and beer garden. This space can also be hired for private events and host Music Events and Large dance parties.

**About the role**

An exciting opportunity exists for a Gaming Supervisor to join our team part-time with full-time possibilities. This roll could range from 20-38 hrs/week, we offer flexibility with shifts keeping in mind Thurs-Sat are our busiest times at night.

**Tasks & Responsibilities**
- Day to day operations of a gaming room such as book pays, hopper refills and cashiering duties.
- Attention to detail towards cleanliness and presentation.
- Providing exceptional customer services to our gaming and lounge patrons.
- Strong cash handling skills.
- Sound knowledge of Responsible Service of Gambling and gaming compliance.
- Deliver a fantastic customer experience to every guest
- Perform till / POS operations.

**About you**
- Must have current RSA and RSG (Module 1 & 2) certificates.
- A minimum of 1 year experience working in a gaming environment would be ideal.
- Must have the ability to work flexible rostered shifts including days, nights and weekends.
- Excellent communication and service skills
- The ability to work as a part of a team and independantly

**What we offer**
- Healthy, friendly and supportive working environment
- Flexibility with work arrangements
- Attractive pay rates with our current award

**How to apply**

We look forward to hearing from you

**Employer questions**
- Do you hold a current Responsible Conduct of Gambling (RCG) certificate?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a gaming supervisor?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

**Job Types**: Full-time, Part-time

**Salary**: $23.72 - $46.09 per hour

Expected hours: 20 - 38 per week

Schedule:

- Day shift
- Night shift
- Rotating roster
- Shift work
- Weekend availability

**Experience**:

- gaming: 1 year (required)

Licence/Certification:

- RSG, RSA and Gaming Licence (required)

Work Authorisation:

- Australia (preferred)

Ability to Commute:

- Thornbury, VIC 3071 (required)

Ability to Relocate:

- Thornbury, VIC 3071: Relocate before starting work (preferred)

Work Location: In person