Field Service Technician Victoria

2 weeks ago

Melbourne, Australia Technogym Full time

Field Service Technician Victoria

**Location**:Melbourne, VIC, AU**Function/Branch**:Operations**Type of contract**:Permanent EmployeeOur Company
Technogym inspires **55 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By promoting the **wellness lifestyle** of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the **right spirit to join Technogym** You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world
Your Role

If you thrive working in the Services field and you are obsessed with customer satisfaction, this is the position for you One of Technogym’s goals is "Satisfying 100% of our customers and end-users." Our service teams are always aiming to improve their service performance, to provide the best fitness experience anywhere.
We are looking for a problem-solving Field Service Technician for Victoria who will act as a customer advocate. In this role, you will ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products.
Your Impact
- responsible for executing jobs in line with defined standard operating procedures
- Achieve field performance (TTS, FTFR and JMR3)
- Manage stock of parts and guarantee a high-level of inventory record accuracy
- Educate customers in the technical use and care of Technogym equipment
- Execute effective root cause analyses of product issues, with the goal of identifying the proper parts to be used and determining the appropriate solution
- Properly manage work orders (i.e. including all requested information based on assigned standard operating procedures)
- Properly manage service reports
- Participate in the feedback from the market process, by giving structured and technically meaningful feedback on detected problems
- Contact customers to notify them of estimated times of arrival
- Escalate problems and reassign calls when appropriate
- Accurately report service data in line with assigned procedures
- Ensure all work-related equipment and vehicles are utilized and maintained safely and responsibly, ensuring all work-related tasks are performed in compliance with Technogym guidelines and appropriate Health & Safety legislation.
About You
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are exceptional at working in a team.
What you should bring:

- Great team player with high level of communication (verbal and written)
- 3-5 years work experience with trade background with proven hands-on technical skills
- Ability to work within a team and communicate escalations to the back office.
- Able to work unsupervised with excellent time-management and organizational skills and high attention to detail.
- Customer-focused and understand the importance of delivering exceptional customer experience.
- Ability to troubleshoot, test, repair and service technical equipment
-
- Knowledge of IT networking is an advantage
- Successfully manage client requests and complaints
- Transparency, intellectually open mind and aptitude for teamwork
Technogym is an Equal Opportunities Employer
-Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Telstra Full time

    Employment Type Permanent Closing Date 9 Oct 2023 11:59pm Job Title Field Service Technician - Victoria Job Summary **Job Description**: We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best...

  • Electronics Field Service Technician

    7 days ago

    Melbourne, Australia Unitec S.p.A. Full time

    UNITEC is an international group specialized in designing and manufacturing innovative solutions for sorting, processing, packing and selecting the quality of fresh fruits and vegetables. From the first sorter in 1924 to today, we have always had one goal: to help our Customers improve and expand their business by optimizing their processes. For this...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Peak Scientific Instruments Ltd Full time

    Field Service Technician - Victoria, Port Melbourne - Melbourne Service Ref: 833 Date Posted: Monday 19 Jun 2023 LinkedInFacebookTwitter FIELD SERVICE TECHNICIAN – Port Melbourne based – Victoria, AUS Peak provide the cleanest and greenest Nitrogen and Hydrogen gas from our on-site gas generators. Working with your supportive local team –...

  • Field Service Technician

    3 weeks ago

    Melbourne, Australia Superior People Recruitment Full time

    Exciting chance to join a fast-growing and innovative medical technology company, Field Service Technician role includes the servicing of installations of pendant and digital distribution systems and other accessories to customers in the healthcare industry. The primary role is to service and support customers in Melbourne and surrounding areas of...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Telstra Full time

    Employment TypePermanentClosing Date7 Dec 2023 11:59pmJob TitleField Service Technician - VictoriaJob SummaryJob DescriptionWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.About the roleAs a...

  • Field Services Technician

    3 weeks ago

    Melbourne, Australia Superior People Recruitment Full time

    We are seeking an enthusiastic Field Service Technician, qualified in Electronics, Electrical or Instrumentation technician or engineer, ideally with previous field experience. Experience in Flood monitoring and hydrography is advantageous. - Doppler Rain Radars - Automatic Weather Stations (AWS) - Sea Level Monitoring Stations - Wave Buoys - Satellite...

  • Speed Measurement Services

    4 weeks ago

    Melbourne, Australia Victoria Police Full time

    **About the role**: Being a part of Victoria Police means that you have the opportunity to contribute to and make a difference to the community. Our objective is to deliver a safer Victoria with our partners by providing intelligence and confident policing, focusing on the development of partnerships and working with the community to empower individuals to...

  • Field Service Technician

    3 weeks ago

    Melbourne, Australia Superior People Recruitment Full time

    Due to continued growth in Victoria, our client is looking for a suitably experienced** trade professional **to support a growing team as a Field Service Technician. Excellent benefits and salary package with overtime is on offer. Our client is one of Australia’s fastest growing Access Equipment manufacturers. **Benefits** - Uniform - Fully maintained...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia ArcTree Full time

    Competitive salary, fully maintained company vehicle, weekend OT + much more - Be a key contributor to the ongoing growth of your new employer - Melbourne based HQ (North) | Unlimited Learning and Development - My client is an innovative manufacturer within the fast paced food industry, not only in producing a range of high quality, efficient packaging...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Tutt Bryant Hire Full time

    As a group of dynamic, customer-focused individuals from diverse backgrounds, Tutt Bryant’s Fleet and Equipment Specialists are the team behind the reliability, performance and longevity of the equipment Tutt Bryant sells and also operates. Whether it’s coordinating the daily logistics of on-hire and off-hire at our branches, procurement planning for...

  • Field Service Technician

    4 weeks ago

    Port Melbourne, Australia Melt Executive Full time

    Join Our Growing Team in Port Melbourne and Wetherill Park, Sydney! Discover a fulfilling career with a premier manufacturer of product inspection equipment in Australia. As they embark on an exciting growth phase, they are seeking an experienced and dedicated Technician to become an integral part of their dynamic team. **The Role**: As a Service...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Peak Scientific Full time

    **FIELD SERVICE TECHNICIAN - Port Melbourne based - AUS** Peak provide the cleanest and greenest Nitrogen and Hydrogen gas from our on-site gas generators. Working with your supportive local team - you will be guided and trained to become a world class compressor and gas generator technician. At Peak we primarily provide service and support to the world’s...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Liebherr-Australia Pty. Ltd. Full time

    About the RoleLiebherr Earthmoving and Material Handling is seeking a motivated and driven Field Service Technician to be based at our Dandenong South Branch. Working as part of a small team you will be responsible for safe, efficient and compliant diagnostic, maintenance and component replacements services and works on a broad range of our equipment...

  • Field Service Technician

    5 days ago

    South Melbourne, Australia Verra Mobility Full time

    Who we are...: Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are...

  • Field service Technician

    3 weeks ago

    Melbourne, Australia Australia Wide Engineering Recruitment Full time

    Field Service Technician  Permanent opportunity Monday to Friday, flexible start times $70k + super + new company vehicle + fuel   Eltham North The Company:Our client, a leading provider of smart metering solutions for water, gas, and electricity utilities, Are currently looking for a field support officer to join their team. The company is a small team...

  • Field Service Technician

    4 weeks ago

    Melbourne, Australia Liebherr-Australia Pty. Ltd. Full time

    About the RoleLiebherr Earthmoving and Material Handling is seeking a motivated and driven Field Service Technician to be based at our Dandenong South Branch. Working as part of a small team you will be responsible for safe, efficient and compliant diagnostic, maintenance and component replacements services and works on a broad range of our equipment...

  • Technician - Field Service

    7 days ago

    Melbourne, Australia Komatsu Australia Full time

    **Job no**: 2368 - Competitive hourly rate & double time for all overtime - Exciting benefits, training & allowances - Discounts on technology, health, cars, travel & more **The Opportunity**: Komatsu is on the lookout for a skilled and experienced Field Service Technician to join our rapidly growing team in the Western Melbourne region. As a member of our...

  • Customer Service Advisor

    4 weeks ago

    Melbourne, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Melbourne - Victoria**Salary**: $80k to $85k (little bit of room to negotiate) plus super **Reference**: - BH-25405**Technical Services Advisor** - Permanent fulltime role - CBD location - small close-knit team - Would suit an electrician or refrigeration specialist...

  • Entry-level (-ө-) Field Service Technician [wide

    4 weeks ago

    Melbourne, Australia iDA Australia Full time

    We are looking for **Entry-level Field Service Technicians **in Melbourne! - **All applicants need to hold the full work rights to work permanently in Australia as we are not able to sponsor your work visa.**_ Please join the Field service tech team at a Wide-format/production printer company on a full-time role. Let's acquire skills and aim for the Field...

  • Entry-level (-ө-) Field Service Technician [wide

    4 weeks ago

    Melbourne, Australia iDA Australia Full time

    We are looking for **Entry-level Field Service Technicians in Melbourne!** - **All applicants need to hold the full work rights to work permanently in Australia as we are not able to sponsor your work visa.**_ Please join the Field service tech team at a Wide-format/production printer company on a full-time role. Let's acquire skills and aim for the Field...