Multiple Content Writers
4 days ago
**Job Details**:
**Location**
Melbourne
**Salary**
Up to AU$55.24 per hour
**Job Type**
Full Time
**Ref**
BBBH99771_1683609768
**Contact**
Samuel Beckett
**Posted**
about 3 hours ago
**The opportunity**
Our client is a community focused federal government agency. They have multiple exciting positions available for APS5 level Content Writers to join the team.
12-month initial Labour Hire contract with the opportunity to extend. APS 6 level role offering $55.24 hourly + Superannuation. To be based out of their Richmond or Geelong office.
This is a hybrid position offering 2 days working from home, with the remaining 3 on site. 37.5-hour work weeks, with 7.5-hour work days.
**Your responsibilities will include**:
- Researching, drafting and updating internal and external guidance with a participant focus that reflects the Agency's policy positions and meets agency's plain English and accessibility standards.
- Interpreting the policy and legislative environment the branch operates in.
- Developing or updating guidance material in response to participant and external stakeholder feedback.
- Understanding the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements.
- Providing service delivery knowledge and advice about procedural guidance, practice implementation and operational matters as needed to support an improved participant experience.
- Contributing to continuous improvement, maintaining best practice and innovation in the branch.
- Managing multiple priorities while maintaining high work standards, governance protocols and accuracy, meeting defined timeframes and performing other duties as requested.
**Skills required?**
- **Australian citizenship is a requirement to be eligible for this position**
Experience as a content writer and designer with a focus on user-centered services and products
- Demonstrated understanding of content design, including accessibility, inclusivity, readability, information architecture, content types and models
- Experience collaborating across a multidisciplinary team
- An understanding of user stories, prototypes and journey maps
- Experience working in a fast-paced and changing environment
- Abilities to adapt to change and pivots in priority
**APPLY**
Submit your resume, or for further information please contact
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