Azure Technical

2 weeks ago


Canberra, Australia Peoplebank Full time

Our Federal Government Client is seeking an Azure Technical - Specialist to work as part of a highly motivated and cohesive team using agile approaches to design, develop, and support Dynamics 365 online business solutions in Azure Cloud environment.

This is a long-term contract role until 30 June 2023 with 12 Months extension options, located at our Client's **Canberra** location.
- Design and configure technical operational processes, practices, automation scripts, reporting, alerting within O365, D365 and other cloud systems.
- Liaise with the operational and project teams during creation and transition of the operational model to the client's operational teams.
- Work with operational team members to upskill them on the new operational support processes, tools used, scripts built as well as practices and procedures
- Provision workloads and services with cloud service providers in an automated fashion.
- Monitor operational reporting, alerting and other required support systems
- Identify, investigate and resolve routine issues and carry out maintenance tasks.
- Undertake analysis and report on network load and performance statistics.
- Identify operational problems and contribute to their resolutions.

**To be successful in this role you should have**:

- Extensive Experience and knowledge of using the Azure cloud platform in an Enterprise environment to deliver enterprise services and capabilities.
- Strong IT Operations and cloud management experience, including the automation of tasks (CI/CD) and processes.
- Strong technical knowledge and experience in Microsoft and cloud technologies including O365, D365 and Azure, telephony, security and networks.
- Demonstrated skills in the analysis of complex problems, and in the troubleshooting and resolution of high-impact incidents.
- Ability to plan and schedule complex workloads, including the balance of business-as-usual and project related tasks.
- Training and certification in Azure is advantageous.
- Minimum of 5 years' experience providing level 2 or level 3 support in an enterprise environment.
- Exposure to DevOps, Continuous Delivery and Agility practices.
- Continuously develop product knowledge and quickly learn new technology platforms and skills.
- Demonstrated ability to complete tasks with mínimal assistance.

**It is desirable if you have**:

- Demonstrated experience with the development and implementation of CRM Portal solutions and/or ADX Portals
- Demonstrated experience with the migration of Dynamics On-premises solutions to the Microsoft Azure cloud platform
- Excellent communication skills and ability to interact with clients in a professional manner
- Ability to work cohesively in a team environment using an Agile based method
- Ability to work transparently and collaboratively, including when making decisions.
- Recognisable tertiary-level qualifications or equivalent experience
- Strong liaison and interpersonal skills including the ability to:

- Engage with requesting business areas and other project stakeholders
- Discuss technical matters with both technical and non-technical staff
- Negotiate outcomes between business and technical areas
- Work closely with staff to facilitate systems development
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._



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