Mental Health Care Coordinator

5 months ago

Doncaster, Australia Access Health and Community Full time

Permanent Part
- Time 0.6, Doncaster & Boronia
- Not for Profit with salary packaging benefits & work life balance
- Collaborative and highly supported team environment

**About Access Health and Community**

With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver excellent health and community services for all. We have a dedicated and experienced team of over 300 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do, making a contribution to the wellbeing of the community every day through our work, making a difference every day to those that need it most.

**About the role**

An exciting and rewarding opportunity for a Permanent
- part time Mental Health Care Coordinator to provide care coordination and case management support to consumers in the Mental Health Stepped Care program. You will work as a part of the multidisciplinary team to develop Collaborative Care Plans and support consumers working towards recovery-oriented goals which will include both direct support/case management, facilitation of group programs and coordination of shared care to meet the consumer’s recovery-oriented goals.

**What you will be doing**
- Conduct regular clinical reviews with the client and their care team to re-assess their clinical staging and review the Collaborative Care Plan
- Conduct clinical risk assessments and implement risk management plans as appropriate
- Assist clients to navigate service systems utilising client centred approaches and service coordination, and make referrals internally and externally as required
- Work collaboratively with consumers, family/carers and other health professionals to develop and implement Collaborative Care Plans that include short‐term and long‐term recovery goals
- Liaise with referrers and GPs in relation to reviewing consumer progress and ensure good communication with the care team
- Develop and co-facilitate group-based interventions for consumers
- Provide services in both face-to-face and telehealth modalities
- Participate in shared care with internal and external services, including attendance at care team meetings, case coordination and clinical reviews
- Work within the scope of practice defined for the role and as agreed with line manager

**What you will bring**

Key Selection Criteria
- Relevant mental health qualifications (such as social work, counselling, alcohol and other drugs, community work or similar field) with a minimum 2 years’ experience working with clients in mental health, AOD or related fields
- Excellent understanding of mental health treatment services and referral pathways, with particular focus on the Eastern Region
- Demonstrated experience in working with complex clients to develop collaborative care plans and provide goal-directed care
- Experience and training in conducting clinical risk assessments and implementing risk management plans with clients, including suicide risk assessment

**Attributes**
- Possess an empathic, innovative and professional therapeutic style
- Excellent organisation, time management and problem solving skills
- Ability to work within a dual-diagnosis framework with consumers across the lifespan
- Ability to work creatively and safely with consumers from diverse backgrounds, including LGBTIQ, CALD and Aboriginal and Torres Strait Islanders
- Ability to work independently and as part of a multi-disciplinary team
- Ability to organise workload, set priorities and meet performance targets and deadlines
- Proficiency with electronic health record systems (such as TrakCare) and Microsoft Office programs (Word, Excel, Outlook and PowerPoint)
- Willingness to expand your current skillset to meet the needs of the service

**Access Health and Community Culture & Benefits**

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.
- A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- An authentic focus on staff wellbeing and health
- Generous salary packaging opportunities (up to $15,990 per annum + meals/entertainment expenses)
- A commitment to ongoing professional development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave Loading

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