Toowoomba Home Care

3 weeks ago


Toowoomba, Australia Churches of Christ Full time

**Churches of Christ, Home Care,**

**Covering Toowoomba & The Darling Downs**

**Home Care Service Manager**

**Permanent, Full-time Opportunity**

Are you a seasoned business professional with a passion for driving growth and excellence? Our organization is actively seeking a Business experienced individual to spearhead our Home Care service team in Toowoomba.

This role presents a unique opportunity for you to leave a lasting imprint on the lives of individuals across our Toowoomba and the Darling downs community. We invite you to carefully review the outlined requirements below and provide thoughtful responses to our key questions in your cover letter.

**Imagine a career with Churches of Christ**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- Salary-packaging benefits that can increase your take-home pay;
- Five weeks of annual leave and the ability to purchase more;
- Grants (for eligible employees) to assist in formal study;
- Access to online learning platforms to further develop your skills;
- Employee discount program through our large network or retail partners (Bupa Health, Medibank, JB HI-FI etc);
- A work culture that values you.
- For more information on Salary Sacrifice and what that means to you, you can visit our provider _here_._

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

**About the location**

Toowoomba is a picturesque city located in the Darling Downs region of Queensland, Australia. Known as the "Garden City," Toowoomba boasts stunning parks, gardens, and tree-lined streets, creating a charming and green environment. Situated about 125 kilometres west of Brisbane, Toowoomba is positioned on the edge of the Great Dividing Range, providing breathtaking views of the surrounding countryside.

With a thriving economy driven by agriculture, education, and healthcare sectors. The city is also recognized for its educational institutions, including the University of Southern Queensland, contributing to a diverse and dynamic community.

**Highlighting the importance of this role**

Based in Toowoomba, our Home Care service provides a wide range of home and community care services to support individuals to maintain their independence within their own homes. Reporting to the Regional Manager, you will be responsible for the provision of quality services and operational functions of the dedicated Home Care team.

You'll be well supported by the Senior and Service Team Leaders, along with a team of Home Care Workers who will benefit from your strong leadership and motivational style.

If rewarding, meaningful work is important to you, then this is a great opportunity to really make a difference.

**In your varied day you will**:

- Ensure high standards of in-home care and customer service to exceed client needs within the Positive Well-being Model of Care;
- Plan, coordinate, evaluate and report on the service to ensure it is meeting the needs and standards of quality care;
- Actively research, identify and develop relationships with the local community to maintain strong client and stakeholder engagement;
- Review, report and improve on service indicators and business performance targets;
- Prepare budgets, monitor financial performance, and provide relevant financial reports to the Regional Manager.

**What you can bring to the team**

As someone with experience in the Home Care Industry, you will be looking for the next step and challenge in your career. Joining a supportive, fun and flexible team, you are excited to contribute, train and mentor a team of dedicated professionals. Demonstrating strong business acumen is essential to effectively manage budgets, optimise resource allocation and make strategic decisions to ensure the provision of high-quality care to our clients whilst maintaining operational efficiency.

**It’s desirable to hold a degree qualification and experience in business.**
- Degree qualification in health or business management/Admin/Accounting, or related field preferred;
- Broad knowledge of home care programs and service delivery models, or the demonstrated ability to quickly acquire;
- Current driver's licence and a willingness to use your own comprehensively insured vehicle for work purposes;
- Current First Aid and Cardiopulmonary Resuscitation (CPR) certificates;
- Three years' experience in leading a service delivery team and planning, co-ordinating and implementing care services in the home care/community care environment;
- Demonstrated a



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