Houseperson

2 months ago

Sydney, Australia Accor Apartments & Realty Full time

Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view.
Perfectly situated in Circular Quay, our hotel offers luxurious one
- and two-bedroom apartments with stunning vistas of the Sydney Harbour Bridge. We pride ourselves on a unique blend of short-term hotel accommodations and long-term residential options, providing diverse experiences for our guests.
Our food & beverage offerings, including the renowned Q Dining and the vibrant Hacienda Bar and Lounge, set the stage for unforgettable culinary experiences. With exceptional meeting and event facilities that cater to everything from corporate functions to breathtaking weddings against a harbour backdrop, working with us means being part of something truly special.
Purpose
As a Houseperson, you are a key player in our Housekeeping Team You will be in constant motion, zipping around to assist our room and public area attendants with a flair for being everyone's go-to helper. Delivering requested items to guests' rooms, ensuring our room attendants have a steady supply of linens, towels, and amenities, and handling the collection of used linens for laundering are some key tasks of the role. Your flexibility and willingness to help make you an essential part of our team, ensuring a smooth and enjoyable experience for our guests.
Primary Responsibilities
- Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
- Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
- Gather used linens from guest rooms and transport to the designated appropriate area
- Assist with cleaning guest rooms and public area spaces are requested
- Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues
- Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features

Skills and Experience
- Your communication style is warm and welcoming where guests and team members alike feel right at home around you
- You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
- You enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment
- You embrace collaborating with colleagues from various background
- Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Elevate your career at Pullman Quay Grand Sydney Harbour, in a setting where luxury and opportunity meet.

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