Executive Banking Consultant, Eastern Suburbs

2 months ago

Bondi Junction, Australia HSBC Full time

-Job description

**Some career choices have more impact than others.**

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

The Executive Banking Consultant (EBC) combines customer facing and control elements in the branch, provide a seamless end to end customer experience by advising them on appropriate products and services. As an EBC, you will support the branch with all non-centralised controls tasks and be the second approver, cash custodian and control expert within the branch, supporting the Branch Manager. You will also act as a mentor to Personal Banking Consultants and be able to support Relationship Managers and offer Private Banking solutions to High Net Worth customers.

This role is based at our Bondi Junction Branch, Sydney on a permanent full time basis.

**Your main responsibilities will include**:

- Performing account opening activities, managing complex multi-faceted queries and ensuring a seamless referral of customers to other colleagues for further banking needs.
- Be the branch’s trust account expert and play a role in training and coaching Personal Banking Consultants as well as assisting with Request for Information tasks.
- Introduce, promote and assist customers with digital banking solutions to meet customer needs
- Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
- Manage customer feedback and enquiries effectively via management of the branch’s mailbox
- Daily maintenance and reconciliation of system audit reports
- Be the Second Key Holder supporting cash custodian under dual control
- End-of-day account balancing, updating and communicating audit requirements to the branch
Requirements

**To be successful in this role, you will need**:

- Minimum 12 months’ previous experience as Personal Banker or Customer Service Officer with a proven track record in customer excellence gained in banking, sales, hospitality or retail
- A keen and strong focus on customer service, professionalism and knowledge of frontline controls is critical to the success of the role
- Exceptional communication skills and ability to build and maintain strong relationships
- A clear understanding of how value is created within the Premier segment, both for customers and the bank
- Intermediate to advanced knowledge of banking procedures and systems
- The desire to develop your financial expertise and grow your career
- Ability to understand and provide solutions tailored to meet individual customer needs
- A proven ability to multitask and demonstrate strong attention to detail
- The Higher School Certificate or equivalent certification

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.

Applications from First Nations peoples are encouraged.

  • Executive Banking Consultant, Eastern Suburbs

    5 days ago

    Bondi Junction, New South Wales, Australia HSBC Full time

    Job descriptionSome career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress...

  • Casual Banking Consultants for Inner West

    2 months ago

    Bondi Junction, Australia ANZ Banking Group Full time

    About the Role Build a rewarding career in an innovative, fast paced and collaborative environment Unique opportunity to be a vital part of the team transforming ANZ for the future. Interested? An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you do At ANZ our purpose is to shape a world where...

  • Medical Receptionist

    2 months ago

    Bondi Junction, Australia Eastern Suburbs Retina Full time

    At Eastern Suburbs Retina we require a motivated individual to join our team. Someone who displays a professional and welcoming manner who is capable of working in a fast paced, busy ophthalmology clinic. Responsibilities Include: - Scheduling consultation and surgical appointments for patients - Patient Billings and processing claims to Medicare, DVA,...

  • Typist/receptionist

    2 months ago

    Bondi Junction, Australia Eastern Suburbs Retina Full time

    At Eastern Suburbs Retina we require a motivated individual to join our team. Someone who displays a professional and welcoming manner who is capable of working in a fast paced, busy ophthalmology clinic. Responsibilities Include: - Typing of medical letters and reports - Scheduling consultation and surgical appointments for patients - Patient Billings and...

  • Specialist Receptionist/typist

    2 months ago

    Bondi Junction, Australia Eastern Suburbs Retina Full time

    At Eastern Suburbs Retina we require a motivated individual to join our team. Someone who displays a professional and welcoming manner who is capable of working in a fast paced, busy ophthalmology clinic. Responsibilities Include: - Scheduling consultation and surgical appointments for patients - Patient Billings and processing claims to Medicare, DVA,...

  • Specialist Receptionist/typist

    5 days ago

    Bondi Junction, New South Wales, Australia Eastern Suburbs Retina Full time

    At Eastern Suburbs Retina we require a motivated individual to join our team. Someone who displays a professional and welcoming manner who is capable of working in a fast paced, busy ophthalmology clinic.Responsibilities Include: Scheduling consultation and surgical appointments for patients Patient Billings and processing claims to Medicare, DVA, Private...

  • Medical Receptionist

    5 days ago

    Bondi Junction, New South Wales, Australia Eastern Suburbs Retina Full time

    At Eastern Suburbs Retina we require a motivated individual to join our team. Someone who displays a professional and welcoming manner who is capable of working in a fast paced, busy ophthalmology clinic.Responsibilities Include: Scheduling consultation and surgical appointments for patients Patient Billings and processing claims to Medicare, DVA, Private...

  • Typist/administrator

    5 days ago

    Bondi Junction, New South Wales, Australia Eastern Suburbs Retina Full time

    At Eastern Suburbs Retina we require a motivated individual to join our team. Someone who displays a professional and welcoming manner who is capable of working in a fast paced, busy ophthalmology clinic.Responsibilities Include: Typing of medical letters and reports Scheduling consultation and surgical appointments for patients Patient Billings and...

  • Personal Banking Consultant, Eastern Suburbs

    2 months ago

    Bondi Junction, Australia HSBC Full time

    Job descriptionSome career choices have more impact than others. At HSBC we exist with the purpose of...

  • Personal Banking Consultant, Eastern Suburbs

    2 months ago

    Bondi Junction, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Personal Banking Consultant, Eastern Suburbs

    2 months ago

    Bondi Junction, Australia HSBC Full time

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...

  • labourers Eastern Suburbs

    2 months ago

    Bondi Junction, Australia KPR Solutions Full time

    General - Skilled Labourers-Ticketed Labourers-Trades Assistants - Ongoing and casual positions on offer - Registe for job offers We are seeking General Labourers, Skilled Labourers, Ticketed Labourers and Trades Assistants for job sites located in and around Sydney's Eastern Suburbs. Task will include: Assist with the preparation and installation of...

  • Casual Banking Consultants for Inner West

    5 days ago

    Bondi Junction, New South Wales, Australia ANZ Banking Group Full time

    About the RoleBuild a rewarding career in an innovative, fast paced and collaborative environmentUnique opportunity to be a vital part of the team transforming ANZ for the future. Interested?An intense passion and curiosity for people, their needs and wants, putting them at the centre of everything you doAt ANZ our purpose is to shape a world where people...

  • labourers Eastern Suburbs

    5 days ago

    Bondi Junction, New South Wales, Australia KPR Solutions Full time

    General - Skilled Labourers-Ticketed Labourers-Trades Assistants Ongoing and casual positions on offer Registe for job offersWe are seeking General Labourers, Skilled Labourers, Ticketed Labourers and Trades Assistants for job sites located in and around Sydney's Eastern Suburbs.Task will include:Assist with the preparation and installation of construction...

  • Personal Banking Consultant, Eastern Suburbs

    3 weeks ago

    Bondi Junction, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Piano and Singing Teachers Wanted!

    2 months ago

    Bondi Junction, Australia Eastern Suburbs Piano Tuition Full time

    Job description **Wanted! Piano and Singing teachers in the Eastern Suburbs** We are seeking patient & proficient Piano & singing teachers to join our team for ongoing teaching work in 2024 & 2025. **Applicants must**: - Be patient and competent in teaching both children and adults - Have a valid WWC, (Working with Children Check) - Be able to adapt...

  • Piano and Singing Teachers Wanted!

    3 hours ago

    Bondi Junction, Australia Eastern Suburbs Piano Tuition Full time

    Job description **Wanted! Piano and Singing teachers in the Eastern Suburbs** We are seeking patient & proficient Piano & singing teachers to join our team for ongoing teaching work in 2024 & 2025. **Applicants must**: - Be patient and competent in teaching both children and adults - Have a valid WWC, (Working with Children Check) - Be able to adapt...

  • Piano and Singing Teachers Wanted

    5 days ago

    Bondi Junction, New South Wales, Australia Eastern Suburbs Piano Tuition Full time

    Job descriptionWanted Piano and Singing teachers in the Eastern SuburbsWe are seeking patient & proficient Piano & singing teachers to join our team for ongoing teaching work in 2024 & 2025.Applicants must: Be patient and competent in teaching both children and adults Have a valid WWC, (Working with Children Check) Be able to adapt lessons to suit...

  • Sydney Eastern Suburbs

    5 days ago

    Bondi Junction, New South Wales, Australia Home Instead Full time

    Home Instead is a leading provider of high-quality, relationship-based in-home care for ageing adults. We help with a range of personal and lifestyle needs while providing welcome companionship for ageing adults.About the role:We are currently hiring passionate and caring CAREGivers to join our Home Instead family As a CAREGiver you will be part of a growing...

  • Foreman / Site Supervisor Eastern Suburbs

    2 weeks ago

    Bondi Junction, Australia Alpha Force Full time

    **Currently seeking 4 x Foreman / Site Supervisors** **About the Client** Our client is a leading Sydney based builder with considerable capability and experience delivering multi-residential construction projects in both high-end homes and apartment blocks up to $20M. They have continued to grow over the past five years through repeat business, and based...