Assistant Manager

2 weeks ago


Melbourne, Australia AccorHotels Full time

Company Description

We are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourne on fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts. Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with 8 flexible conference & function venues feature state-of-the-art, conference technology. The ballroom accommodates events of up to 400 delegates in a theatre-style setup or 230 guests for banquets.

**Job Description**:
As a leader of our Front Office Team, you will dedicate your time to support your team in delivering genuine guest experience in every interaction. You will have a passion for hospitality and thrive on manoeuvring through its unpredictable nature

You will enjoy the combination of hands on tasks as well as performing administrative tasks. You will be the trusted link between Front Office and the other departments and work together to ensure your shift runs smoothly.

Nothing will be too hard as we are a solution oriented team and we know that ‘every person has a story’. Our guests will thank you for it

Your Front Office Manager will provide you with projects for self-development and ensure you feel supported at all times.

**Qualifications**:

- Previous experience in a similar or senior supervisory role in a medium to large size property
- Understanding of hotel property management system (preferably OPERA)
- Conflict resolution and negotiation skills
- Flexibility to work across morning and afternoon shifts
- Previous experience in leading a team

Additional Information
- Career mobility opportunities within our International Hotel Group
- An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor including up to 10 Weeks Company Paid Parental Leave
- Discounted movie tickets, discounted personal dry cleaning offer, Casual Friday and more company perks to equip and support you for success


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