Client Analyst

2 weeks ago


Rhodes, Australia IRI Worldwide (Australia) Full time

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

**What will you be doing?**

To build, maintain and dispatch databases, reports and online services to Circana clients. Partner with Client Service team to understand client needs and to continually improve system processes and standards to deliver quality and timely databases and reports to client service teams.

**Responsibilities**:

- Build and maintain databases and produce reports to specifications as set out by the Client Service team and clients
- Ensure database accuracy by reviewing data in accordance with Circana standards and checking procedures
- Dispatch databases to the client onsite or via FTP by the agreed deadline
- Manage all database requests and ensure specifications are completed and checked prior to implementation
- Contribute to client WIP processes and report to internal teams progress of tasks and expected completion dates
- Ensure turnaround time for database is within specified timeframes
- Ensure all client data errors identified are fixed and dispatched back to the client in a timely manner
- Consistently meeting requirements for change requests and data queries for clients

**Requirements**:

- Tertiary qualification in Business, Commerce, Statistics, Mathematics, Data Analytics or similar (preferred)
- Data management related experience (preferred)
- Strong communication skills (both written and verbal)
- Ability to clearly communicate concepts and ideas
- Analytical and/or critical thinking skills
- Intermediate to Advanced Excel and MS Office (Word, Outlook, Access)
- Attention to detail, organisational and time management skills
- Problem solving skills
- Previous experience within FMCG preferable but not essential

**Circana Behaviours**

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone

**Location**

This position can be located in the following area(s): Sydney


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