Administration Officer
1 month ago
Our Administrative Officer plays an integral role within our company.
We are currently seeking a highly organized and customer service-oriented individual to join our growing roofing company as an Administrative Officer. This is a location-based role, located in Brendale, North Brisbane, where you will be the primary point of contact for all administrative tasks and support within our company.
**Responsibilities**:
- Provide exceptional customer service by promptly responding to enquiries and addressing customer concerns.
- Manage and maintain accurate records of customer information, quotes, orders, and invoicing transactions.
- Coordinate and schedule appointments, meetings, and site visits for the team.
- Prepare and process documentation, including invoices, purchase orders, and Master Builders/QBCC contracts.
- Assist with general office duties such as filing, organising, and maintaining office supplies.
- Collaborate with different departments to ensure smooth operations and effective communication.
- Perform data entry tasks and maintain accurate and up-to-date databases.
- Support the management team with ad-hoc administrative tasks as required.
**Requirements**:
- Proven experience in an administrative role, preferably in a customer service-focused environment.
- Excellent organisational and time management skills with the ability to multitask and prioritise.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Proficient computer skills, including MS Office Suite (Word, Excel, Outlook).
- Exceptional communication skills, both written and verbal as you will be communicating with a range of clients including Insurance Builders, Subcontractors, suppliers and staff, along with following up quotes and overdue invoices.
- Ability to work independently as well as part of a team.
- A positive attitude and a willingness to learn and adapt in a fast-paced environment.
- Knowledge of the roofing industry or construction sector is a plus.
We offer a competitive salary package based on experience and qualifications. If you are a highly motivated individual with excellent administrative and customer service skills, we would love to hear from you. Join our growing roofing company and be a part of our customer service-focused culture.
Pay: $50,000.00 - $75,766.40 per year
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus
Ability to commute/relocate:
- Brendale, QLD 4500: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Administration: 2 years (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Drivers licence (required)
Work Location: In person
Application Deadline: 31/05/2024
Expected Start Date: 03/06/2024
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