Constituent Manager

Applications are invited for the full-time ongoing position of Constituent Manager in the Office of Bert van Manen MP, based in the Member’s Forde Electorate Office in Beenleigh, QLD.

**The key duties of the position are include, but are not limited to**:

- Data entry and database management to maintain constituent information and contact details
- Researching and writing material on behalf of the Member
- Working closely with other parliamentarian’s offices, Government departments, stakeholders and colleagues on behalf of constituents with complex cases
- Representing the Member in constituent meetings and acting as the first point of contact for visitors to the office
- Other duties as required

**The ideal applicant should possess the following skills and experience**:

- Exceptional ability to engage and communicate with a broad range of people
- Excellent oral and written communication skills with meticulous attention to detail
- Proven research ability and the capacity to interpret complex material and recraft for a broader audience
- Advanced computer skills including word processing, spreadsheets and database management
- The ability to understand and interpret Government policy and legislation
- Excellent organisational and time management skills, with the ability to prioritise and manage multiple and competing work tasks to deliver to agreed deadlines
- High levels of professionalism, confidentiality, emotional intelligence and maturity to deal with members of the public who are experiencing distress
- Sound analytical and diagnostic skills with a proven ability to quickly identify the nature of a problem and start to workshop solutions
- Previous experience working for a Parliamentarian, responding to constituents or in a similar administrative role will be viewed favourably

**Employment conditions**:
The position is offered under the Members of Parliament (Staff) Act 1984and conditions are outlined in the Commonwealth Members of Parliament Staff Enterprise Agreement 2020-23which include:

- A commencing salary between $69,170 and $80,757 will be negotiated depending on experience and relevant skills
- An additional optional allowance may be considered in recognition of, and as compensation for, reasonable additional hours of work
- An employer superannuation contribution of 15.4% will be payable

Applications close on Friday 6 January 2023.

For further information please contact Jessica Howard on (07) 3807 6340.

**Salary**: $69,170.00 - $80,757.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Beenleigh, QLD: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: One location

Application Deadline: 06/01/2023