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Room Attendant/housekeeping

4 months ago

Macquarie Park, Australia Quest Macquarie Park Full time

Quest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia with a network of over 170 locations across ANZ and Fiji. With an unrivalled locational presence, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates.

In July 2017, The Ascott Limited, a wholly owned subsidiary of Singapore listed company, CapitalLand Limited - one of Asia's largest real estate companies - acquired a majority stake in Quest. This investment sees Quest joining one of the world's leading serviced residence networks with a global reach spanning 29 countries across the Americas, Asia Pacific, Europe and the Middle East.

Quest Macquarie Park is the newest hotel in the business precinct of Macquarie Park & North Ryde. Macquarie Shopping Centre and Macquarie University are a short distance from the apartment hotel, whilst Sydney CBD is easily accessible via the M2 or train from Macquarie Park Station, a short 6 minute walk away.

Quest Macquarie Park now has an exciting opportunity available for a **Room Attendant **to join its team on a casual basis.

**The Role**

Quest Macquarie Park’s room attendants are highly valued members of our team, and key to ensuring positive experiences for our guests and the overall success of the business.

In particular, the role involves providing housekeeping and room attendant services for apartments (studio, 1 bedroom and 2 bedroom apartments) and cleaning common areas to ensure high standards of presentation of the property in line with the Quest brand standards, and efficient operations based on occupancy demands and guest needs.

Will demonstrate a can-do, responsible, and flexible approach to work, excellent communication skills, a friendly customer service demeanor, a keen eye for detail, excellent organisational skills, discretion in guest interaction, and a strong appreciation for workplace safety. An ability to follow instructions and work quickly and efficiently to achieve individual and team goals is key.

Prior experience in a cleaning or housekeeping role ideally in a business environment is essential, and qualifications and prior experience in the hospitality, travel or tourism industries would be highly regarded.

The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.

**The Opportunity**

The role presents a great opportunity to work with a passionate and dynamic team under the banner of the highly successful and established Quest brand.

Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends rates for leisure accommodation with Quest nationally.

**Job Types**: Full-time, Part-time, Permanent, Casual, Graduate

Pay: $30.09 - $60.19 per hour

Expected hours: 15 - 35 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program

Schedule:

- Day shift
- Morning shift
- On call
- Overtime
- Rotating roster
- Shift work

Supplemental pay types:

- Bonus
- Overtime pay
- Penalty rates
- Performance bonus
- Tips

**Experience**:

- Cleaning & Grounds Maintenance Occupations: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 15/06/2024