Ao3 Administration Officer
5 months ago
Opportunity for an AO3 to join a state government department in Caboolture
**Your new company**
It is a state government department that provides a range of housing services for Queenslanders who may be experiencing homelessness or financial hardship.
**Your new role**
It will involve supporting the department to provide housing assistance, advice and planning solutions to a diverse range of customers. This will take place over the front counter, digitally or by telephone correspondence. Day to day duties will include but are not limited to:
- Undertaking customer interviews
- Make referrals to support service agencies
- Ensure departmental compliance
- Facilitate the resolution of disputes and complaints
- Monitor and manage outstanding arrears and refunds
- Maintain accurate customer records and file notes
**What you'll need to succeed**
- Willingness to undergo a criminal history check
- Ability to liaise with vulnerable customers who are going through change and uncertainty
**What you'll get in return**
- Convenient Brisbane North location
- ASAP start date
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
2851224
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