Patient Services Officer

2 months ago

Malvern, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Care to join the team?

We have an exciting opportunity for an experienced Patient Services Officer (Medical Receptionist) to grow their career within GenesisCare at our Malvern-Cabrini Hospital Clinic.

On offer is a permanent full-time role working Monday - Friday.

More specifically, you will:

- Work efficiently in a fast-paced administrative role where customer focus remains the top priority.
- Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone.
- Adapt to and manage an environment where there is ongoing change and competing priorities.
- Book and confirm patients for appointments and consultations.
- Billing and receipting at time of appointment.
- Accurately process relevant paperwork including data entry.
- Ensure the smooth running of the clinic.
- Continuously liaise with the team to ensure efficient processes.
- Manage patient records and filing of patient notes.

We're interested in hearing from people who have
- Demonstrated ability to provide excellent patient care and customer service.
- Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders.
- Proven experience to work successfully both independently and in a team environment.
- Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued.
- Exceptional phone manner and ability to handle a high volume of patient inquiries.
- High attention to detail and excellent organisational skills.
- Flexible approach to work and able to adapt in a fast-paced environment.

Benefits of joining our team:

- Internal career development opportunities globally
- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount
- Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation
- The opportunity to work for one of the most influential healthcare providers
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling
- Learn and grow with our award-winning development programs

About GenesisCare

By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

Applications Close: COB Tuesday 29th October unless filled prior.

GenesisCare is an Equal Opportunity Employer.

  • Patient Liaison Officer

    4 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Liaison Officer Part time ongoing position Malvern Cabrini offers- Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits.- Attractive hourly rates + 11.5% Super + 17.5% leave loading.- Vibrant Malvern location, close to public transport.- On site car parking- Purchased leave options About the role The...

  • Patient Services Assistant

    7 months ago

    Malvern, Australia Fresenius Medical Care Full time

    To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. - Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement. **Key Responsibilities**: - Protects the rights of patients by adhering...

  • Patient Services Assistant

    6 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Services Assistant Ongoing and casual positions available Cabrini Malvern & Brighton Hospitals, Elsternwick Womens Mental Health Centre Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation +...

  • Patient Services Administrator

    7 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Services Assistant Permanent Full Time position Cabrini Malvern & Brighton Hospitals, Elsternwick Womens Mental Health Centre Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave...

  • Patient Food Service Assistant

    7 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Service Assistant Casual position Cabrini Malvern $31.05ph (includes casual loading) Cabrini offers: - Tax savings - Salary Packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 12% Super + 17.5% leave loading- Located close to public...

  • Patient Food Service Assistant

    4 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Service Assistant Casual positions Cabrini Malvern Hospital $31.50ph (includes casual loading) + superannuation Cabrini offers: - Tax savings - Salary Packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 12.5% Super- Located close to...

  • Patient Food Services Assistant

    7 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Services Assistant Casual position Cabrini Malvern Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Vibrant Malvern locations close to public transport with...

  • Customer Service Officer

    6 months ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries - Casual position - Cabrini Malvern - Salary: $35.80ph (incl. cas loading) - Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + superannuation + 17.5%...

  • Customer Service Officer

    6 months ago

    Malvern, Australia Cabrini Health Full time

    Customer Service Officer - Switchboard and customer-facing enquiries Casual position Cabrini Malvern, Brighton Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Located close...

  • Patient Food Service and Kitchen Cleaner

    4 weeks ago

    Malvern, Australia Cabrini Health Full time

    Patient Food Service and Kitchen Cleaner Part Time, ongoing positions - 15 hours per week Cabrini Malvern Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration with guaranteed annual increases + 12% superannuation + 17.5% leave loading- Vibrant Malvern...

  • Patient Flow Coordinator

    7 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Flow Coordinator Grade 4A classification 2 Permanent Part-Time positions available Malvern location close to public transport Cabrini benefits: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Attractive remuneration + 11% superannuation- Vibrant Malvern location close to public...

  • Associate Director, Patient Safety

    4 months ago

    Malvern, Australia Cabrini Health Full time

    Associate Director, Patient Safety Full Time Permanent role (will consider part time 0.8FTE) Patricia Peck Education and Research Precinct, Malvern Salary range $140,000 - $150,000 + superannuation Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Hospital located close to...

  • Patient Safety Capability Lead

    7 months ago

    Malvern, Australia Cabrini Health Full time

    Patient Safety Capability Lead Full Time Permanent role Patricia Peck Education and Research Precinct, Malvern $130,000 + superannuation Cabrini offers: - Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits- Hospital located close to public transport with discounted Myki Commuter fares- Discounts...

  • Kitchen Assistant

    4 weeks ago

    Malvern East, Victoria, Australia Cabrini Health Limited Full time

    Role OverviewCabrini Health Limited is seeking a skilled Kitchen Assistant to join our team at Cabrini Malvern. As a key member of the patient services team, you will play a vital role in ensuring the delivery of exceptional care and experience for our patients.Key ResponsibilitiesClean kitchen surfaces, including countertops, sinks, stoves, and other areas,...

  • After Hours Medical Officer

    6 months ago

    Malvern, Australia Cabrini Health Full time

    After Hours Medical Officer Casual position Cabrini Malvern and Cabrini Brighton Cabrini offers- Salary packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 11 % Super- Use of private office- Free onsite parking- Myki Commuter discounted fares How you...

  • After Hours Medical Officers

    6 months ago

    Malvern, Australia Cabrini Health Full time

    After Hours Medical Officer Casual position Cabrini Malvern and Cabrini Brighton Hospitals Cabrini offers- Salary packaging up to $15,900 tax free each year, plus $2,650 meal & entertainment card benefits- Rewarding career growth opportunities- Attractive hourly rates + 11% Super- Use of private office- Free onsite parking- Enjoyable workplace culture in...

  • Computer Clerk

    6 months ago

    Malvern, Australia Cabrini Health Full time

    Advanced Computer Clerk - Perioperative Services - Clinical Command Centre Full time and part time positions Flexibility available Cabrini Malvern Cabrini Benefits- Cabrini's Culture is inclusive; we work as a team, and are constantly focusing on professional and career development- $2 per day car parking is guaranteed at any of our hospital sites- -...

  • Computer Clerk

    7 months ago

    Malvern, Australia Cabrini Health Full time

    Advanced Computer Clerk - Perioperative Services - Casual Flexibility available Cabrini Malvern Cabrini Benefits- Cabrini's Culture is inclusive; we work as a team, and are constantly focusing on professional and career development- $2 per day car parking is guaranteed at any of our hospital sites- - Cabrini is a private, non-profit hospital which offers...

  • Orderly - Perioperative Services

    3 months ago

    Malvern, Australia Cabrini Health Full time

    Perioperative Services Multiple full time or part time positions across all areas of perioperative service; Cath Lab/Ground floor and second floor theatres Cabrini Malvern Cabrini Benefits- Cabrini's Culture is inclusive; we work as a team, and are constantly focusing on professional and career developmentCabrini is a private, non-profit hospital which...

  • Data Manager/research Officer

    2 weeks ago

    Malvern, Australia Cabrini Health Full time

    Data Manager/Research Officer Full time 12-month fixed-term contract (maternity leave cover) Commencing mid-February 2025 Cabrini Malvern (154 Wattletree Road) Salary packaging up to $15,900 tax free each year, plus $2650 meal & entertainment card benefits How you will make an impact We are seeking a Data Manager/Research Officer to join Cabrini...