Receptionist

3 weeks ago


Sydney, Australia Australian Health Professionals (AHP) Full time

Permanent Full-Time
- Sydney
- Posted 1 week ago

**Bullet points**

First point of contact for our clients & visitors
Opportunity to create & implement new systems/processes
Supportive team environment

**Conditions**

On request

**Credentials**

On request

**About AHP**

Australian Health Professionals (AHP) is a leading Australian medical and healthcare staffing solutions company built on a longstanding history of successful partnerships with both clients and healthcare professionals

We are seeking an experienced Receptionist to be the face of our Wellness Centre at Constitution Hill. At AHP, our health and wellness centres allow all allied health appointments to take place in one central location. Our clinics provide community members with the ultimate holistic wellness experience.

AHP are passionate about delivering high-quality healthcare services to community members, and in-turn improving the quality of life for people nationwide. Offering a wide range of health and wellness services including hydrotherapy, physiotherapy, podiatry, and speech therapy, our health practitioners can tailor treatment plans to accommodate each client’s individual needs.

**About the role**

The role of our Receptionist is of key importance to the smooth running of the practice and care of our clients. The successful person will be working around a busy team environment and is responsible for the following:

- Front desk reception duties including ‘meet and greet’ & registration of patients
- Data entry of billing information
- Identify and investigate discrepancies, process payments & adjustments from Medicare
- Knowledge of item codes for Private Health Funds in relation to Physiotherapy
- Appointment booking, rescheduling, cancelling, and follow ups
- Invoicing and receipting for patients
- Accurate recording of confidential patient information
- Ad hoc administrative duties as required

**About you**
- Previous experience in a similar role
- Exceptional communication skills
- Strong knowledge and use of Microsoft office suite
- Competency in Medical Software and an understanding of Medical Terminology (Coreplus experience preferred, but not essential)
- A sound knowledge of Medicare billings and referral processes
- Compassionate and empathetic nature
- Ability to work under pressure and multi-task with a high attention to detail
- Motivated with excellent problem-solving skills
- Professional outlook

**Culture is everything at AHP.**
**Seats are filling fast. Here’s why Get ready**
- Quarterly team building
- Business with a social conscious, ongoing charity campaigns
- EAP partner
- Salary packaging partner
- Ongoing reward & recognition initiatives
- Access to MANY resources/platforms


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