Technical Support Officer

5 months ago

Edinburgh, Australia BAE Systems Full time

All Systems GO Be part of the next generation of Defence technology
- Support and maintain some of Australia's most sophisticated defence infrastructure.
- Enjoy flexibility, engaging work and a culture that embraces diversity and open-mindedness.

At BAE Systemswe are all systems go as we continue to drive innovation and seek passionate and talented people to join our business. We currently have an exciting opportunity as a Technical Support Officer within the Strategic Surveillance BU. This role is based out at the RAAF base in Adelaide

What this opportunity will mean for you?
- Purposeful work where your efforts are recognised in an environment where you can thrive
- Joining an organisation that is passionate about developing some of the most impressive careers in the world
- Industry-leading flexibility options to unlock the talent and diversity of every individual
- Unique opportunities to contribute to programs of national significance whilst growing your skills
- A strong safety culture, inclusive teams and work to be proud of, underpinned by a compelling set of values
- BAE Systems Australia offers a hybrid working arrangement and support flexible working

**Your new role**:
As Technical Support Officer you will be responsible for ensuring the operational availability of ICT and engineering systems in support of the RAAF surveillance capabilities. The role will see you working twelve hour shifts across a shift pattern which encompasses day and nights working less than half the days in a calendar year.

**More specifically, you will be accountable for**:

- Support ICT and technical systems in order to maintain the Jindalee Operational Radar Network (JORN) and other relevant surveillance systems.
- Perform basic network administration functions utilising the Red Hat operating system.
- Assist in system level fault-finding including the management of faults and liaising between the customer, field technicians and engineering teams.
- Perform inspections and conduct preventative maintenance to ensure availability of ICT systems, emergency backup power and cooling systems.
- Ensuring documentation of all faults and maintenance activities are conducted in accordance with engineering procedures.

About you

**As an ideal applicant for this opportunity, you'll have**:

- Broad technical IT experience across areas such as Radar / Telecoms / Electronics / IT Networking and Systems Administration
- Experience working in a customer focused IT team, and able to work with mínimal supervision.
- The ability to demonstrate analytical approach to problem solving, with a focus on achieving objectives and ensuring effective outcomes.

**Nice to have**:

- Experience in administering Red Hat Linux operating system is highly desirable
- Experience in network troubleshooting including switching and routing
- Experience in RF or radar systems

Clearances
As Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain appropriate clearance.
International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

We are a 2021 Circle Back Initiative Employer - we commit to respond to every applicant.

Our culture
We are committed to building a diverse and inclusive environment where our people can thrive. For us that means ensuring that the voices and talents of our employees are valued and that everyone has a sense of belonging. We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation.
If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives via this link.

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