Guest Service Agent

3 weeks ago

Seven Mile Beach, Australia Wyndham Destinations Full time

**Put the World on Vacation**

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

**GO WHERE YOU GROW**

Discover a career fuelled by possibility at Wyndham Destinations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Seven Mile Beach team as a **Guest Service Agent & Events Coordinator** today

**How You’ll Shine**

As a Guest Service Agent & Events Coordinator, you will be responsible for the day to day operation of the front desk however other responsibilities include, but are not limited to:

- Greeting and registering of owners and guests
- Providing information to local area attractions
- Planning, organising and coordinating events, functions, conferences, dinners etc
- Liaise with Chef & F&B departments to coordinate menu requirements
- Liaise with Operations staff informing and updating of upcoming events, ensuring that BEO’s are distributed and that changes are accurately recorded and that action is taken
- Completion of all department related paperwork
- Using all communication equipment including telephones, facsimiles and computers.

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidised private health cover*

**What You’ll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**Where You’ll Begin Your Journey**

Just a quick, scenic drive from Hobart International Airport (HBA), our Ramada Resort Seven Mile Beach hotel is an eco-friendly resort with picturesque natural surroundings. Ideal for a family vacation—or a secluded honeymoon—we’re located adjacent to the beautiful shores of Seven Mile Beach, and a short drive from Hobart City Centre.

Wyndham Destinations Asia Pacific develops, markets and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan and Europe and serves more than 60,000 vacation owners in Club Wyndham South Pacific. Wyndham Destinations Asia Pacific is a division of Wyndham Destinations (NYSE: WYND) the world’s largest vacation ownership and exchange company with more than 25,000 associates worldwide. The Pacific corporate offices are located on the Gold Coast in Australia. Across the Asia Pacific region, we have offices in Singapore, Shanghai, Indonesia, Thailand, Japan and Clark in the Philippines.

**A Place for Everyone**

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

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