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Scrum Master

1 month ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**Brisbane (preferred) OR Sydney**
- **Permanent opportunity to join a leading insurer within the Commercial Insurance business**:

- **Solid all round Scrum Master ideally from insurance industry**:

- **Collaborative and supportive team environment, career development opportunities**

We’re never just satisfied with how things are - because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
This is a fantastic time to be joining Suncorp as the industry goes through significant change. This role’s focus is on the delivery of Reinsurance changes for Commercial Insurance, so your previous experience in the Insurance industry will be invaluable to understanding the nuances involved. You will be responsible for two squads within the Tribe and must have evidence of exceling at stakeholder engagement.

To be successful in this role you will have solid experience working across end-to-end delivery, where there are often changes, ambiguity and moving parts.

As a Scrum Master at Suncorp, you will be part of our Centre of Excellence, sharing thought leadership with other Scrum Master professionals, working for one of Australia’s leading insurers. You will work across the business, working on PDS drafting, system changes, document changes and managing the stakeholder approval process.

Suncorp has an enviable reputation for our collaborative and supportive culture, with a strong focus on career development.

**What you’ll do**:

- Delivery of Reinsurance changes, working across the business (PDS drafting, System Changes, Docs Changes, Stakeholder approval process).
- Work with Scrum Masters / Platform Delivery Leads to sequence work and manage dependencies across Squads; manage flow, sequencing, slicing and velocity of work within the squads.
- Work with Product Owners to manage and prioritise work through the backlog, driving removal of impediments and ensuring work is tracked and progressing and that there is an appropriate balance across Squad members
- Monitor Squad performance and identify opportunities for improvement, ensure the squad is compliant with appropriate governance and practices
- Perform Squad level reporting and manage RAID
- Communicate and embody the Momentum mindset
- Coach Squad to optimise delivery via Momentum processes and practices and develop relationships that assist the Squad in achieving its outcomes.

**What you’ll bring**:

- Minimum of 3 years’ Scrum Master experience and hold the Scrum Master Certification
- Must have previous experience working in the Insurance industry
- Experience working across an end-to-end delivery which has a few moving parts and dependencies (Business and Tech).
- Experience using Agile in a large complex environment, with a deep understanding of the core principles of agile methodology
- Evidence of coaching and mentoring others
- Strong delivery skills and ability to clearly define project objectives and benefits
- Ability to deal with ambiguity
- Excellent stakeholder engagement and ability to develop trust and credibility with executive level through to the squad.

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ens