Dispatch Coordinator/customer Service Officer

2 weeks ago


Derwent Park, Australia Adbri Masonry Full time

**The role**

The Dispatch Officer/Customer Service Officer plays an important role in helping to achieve the profitable sales of Adbri Masonry products by delivering superior customer service.

We are looking for a friendly, versatile and reliable person to join our team at Derwent Park. This fast-paced role needs someone who has the ability to multi task and adapt to changing priorities.

Reporting to the Tasmanian State Sales Manager, you will be working as part of a friendly team who will help you learn about our products and systems. The role involves front counter sales environment where you will be answering calls, serving customers, liaising with delivery drivers, coordinating local and interbranch deliveries and working with the production team to meet the needs of our customers.

**Responsibilities**
- Processing dispatch paperwork
- Planning truck movements
- Inventory Control
- Deliver a high level of customer service
- Answer customer calls professionally and efficiently
- Process customer orders
- Process customer returns/credits
- Coordinating/manage deliveries
- Ensure safety, health and environmental standards are maintained

**What you will need to succeed**
- Effective communication skills
- Ability to operate in a friendly and professional manner at all times
- Willingness to be part of a dynamic team
- Ability to prioritise and think on your feet
- Demonstrated high level computer skills
- Salesforce experience is desirable
- SAP experience is highly desirable
- Building products industry experience desirable
- Forklift ticket or willingness to obtain.

**Creating and supporting a diverse workforce**

**Our business**

Adbri Masonry is Australia’s leading concrete products manufacturer supplying quality concrete bricks, blocks, pavers, retaining walls, erosion control products and architectural masonry solutions. Our manufacturing and distribution facilities are located throughout Australia’s east coast and in South Australia.

Adbri Masonry is a subsidiary of Adelaide Brighton Limited, a leading Australian construction materials company with operations that comprise cement and lime, concrete and aggregates and concrete products and employs 1,500 people nationally.

**Applications close Monday 19**th** February 2024



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