Bay Audiology Client Care Coordinator

2 months ago


Richmond, Australia Amplifon Group Full time

Here at Bay Audiology, our mission is to help people rediscover the joy of hearing. We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.
Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital. You will be part of a close knit team along with audiologists and clinic staff.

We currently have a vacancy in our Richmond (Nelson) clinic to work 8:30am - 5pm Monday to Friday.

**Responsibilities for this role include;
- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting

(Hearing screening and hearing aid repair experience is not necessary as full training is provided )
**Who we are looking for**:
**Why choose us**:
We're at the forefront of innovative hearing care services, part of the global Amplifon Group, and we provide supportive leadership, and career pathway opportunities. Staff benefits include quarterly team and individual bonuses based on performance along with discounted Southern Cross health insurance.

Sound like you?

We would love to hear from you.

Amplifon is an equal opportunity employer committed to providing a diverse and equitable workforce environment. We believe that through valuing our uniqueness and respecting our differences, we can achieve more and that diversity adds to our culture.



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