Health Professional Level 4

3 weeks ago

Canberra, Australia ACT Government Health Full time

**Health Professional Level 4**
**(**
**Job Number**:
**02ACU**
**)**

**Description**

**Directorate**
- Canberra Health Services**Branch**
- Quality Safety Innovation and Improvement**Section**
- Quality Improvement**Position Number**
- 41420**Position Title**
- Quality Safety Business Partner**Classification**
- Health Professional Level 4**Vacancy Type**
- Permanent Full-time**Location
- The Canberra Hospital, Garran ACT**Base Annual Salary**
- $114,928 - $123,710**Contact Officer**Closing Date**
- 12 May 2023The Quality Safety Business Partner (QSBP) role is a unique multi-classified role which is aligned to a division within the health service. This position is for one of the seven QSBPs positions. The role champions exciting quality improvement, delivering services aligned national standards and engaging with staff throughout the organisation.

**Our Vision**: creating exceptional health care together

**Our Role**: to be a health service that is trusted by our community

**Our Values**: Reliable, Progressive, Respectful and Kind

**POSITION OVERVIEW**:
The Quality, Safety, Innovation and Improvement Division (QSII) supports the delivery of CHS’ strategic approach to patient safety, quality improvement, national standards and accreditation with a focus on continuous quality improvements.

The Division will provide strategic leadership, oversight and advice on Canberra Health Services' Quality approach to deliver Exceptional Health Care Together and developing a culture of continuous quality improvement. This is achieved through:

- Safeguarding the high standards of care through the development of supporting policies, procedures, consumer engagement strategies, reporting and investigating reported incidents and communicating themed patient safety issues and risks to the organisation.
- Continually improving the quality of the services through active teaching, coaching, facilitation of improvement and quality assurance programs and the provision of information for service improvement.

**DUTIES**:
Under limited direction of the Director you will be the key point of contact for divisional support in relation to all aspects of quality and safety. The position will provide expert knowledge on National Safety and Quality Health Service Standards (National Standards) and in partnership with the QSII division and executive divisional managers be responsible for the coordination and monitoring of the divisional safety and quality agenda through the planning, implementation, maintenance, monitoring and reporting of systems to support quality and safety and sound clinical governance. You will provide advice, support and leadership in the delivery of person-centred, safe and effective care, risk management and quality improvement and will work alongside the divisional executive. You will:
Quality Improvement:

- Work in partnership with divisional executive teams to provide leadership, drive and support agreed quality improvement projects and provide education and coaching to build capacity within the divisional teams, including working alongside clinical teams to deliver new initiatives and embed improvement to support patient and staff experience.
- Work with the teams to develop innovative ways to share good practice and celebrate successes and support the expansion and roll out of successful changes across the system to ensure standardisation of practice and compliance with new clinical pathways and models of care.
- In partnership with the QSII /Clinical Analytics and Insights team, Finance and Business Intelligence and other relevant data providers, ensure data reports are correct, analysed and areas for improvement reported to the appropriate governance groups in a timely manner. Support teams in the development of action plans to monitor improvement.

Patient Safety and Experience:

- Assist in the setting agendas for the Divisional Safety and Quality Committee including the collation and analysis of data from incident management and clinical reviews, clinical audits, consumer feedback, recommendations and improvements to meet National Standards, including overdue policies and procedures provided by QSII.
- In partnership with divisional leaders provide leadership in the implementation and monitoring of the National Standards including coordination of the Divisional map and gap, evidence repository and ensure awareness of principled of Process, Improvements, Consumers, Monitoring, Reporting and linkages to other systems (PICMoRs). In collaboration with the leadership team and Divisional National Standards Leads identify and support required improvements.
- Analyse clinical incident reports for trends and opportunities for improvement to support clinical teams to deliver timely reports and briefings and in partnership with the divisional executive team update and review divisional risks, assess and report on emerging themes.
- Actively participate in unit walkabouts and exceptional care conversations.

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