Arc'teryx - Store Operations Manager

3 months ago

Melbourne, Australia Amer Sports Full time

Located in the Canadian Coast Mountain wilderness, Arc'teryx is built on the principle of obsessive, precise design and production.

The unique in-house manufacturing and design centres allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivalled performance at the point of extreme need.

**Our Benefits**
- Join a team that has been accredited as a Great Place to Work in Australia
- Kick start with Arc’Teryx uniform provided
- A generous team discount, not only with Arc’Teryx, but other affiliated brands with Amer Sports
- A generous product allowance to complete the look and feel of being an Arc’Teryx team member
- 2 consecutive days off to support a great work life balance
- Competitive salary and a great bonus scheme
- Parental Leave Top Up Program to support all future parents
- Access to an Employee Assistant Program to support your health & wellbeing
- Continuous on the job training, development opportunities to support your career growth

**What You’ll Do**:
As the Operations Manager, you will play a crucial role in ensuring our inventory processes run like clockwork. You’ll be responsible for the smooth flow of products in and out of the store, from receiving shipments to organizing the Back of House (BOH) for maximum efficiency. Your keen eye for detail will help maintain inventory accuracy, minimize discrepancies, and streamline operations.
- Lead the Back of House operations, ensuring a well-organized, efficient workspace that supports a seamless customer experience.
- Oversee the movement of all inventory, including receiving, processing, and ensuring products are prepped for the sales floor in a timely manner.
- Manage stocktakes and cycle counts, ensuring inventory accuracy and reducing discrepancies.
- Track and report on inventory performance, identifying trends, analysing data, and collaborating with the leadership team to optimize stock levels.
- Design and manage the BOH layout to maximize efficiency and create an organised, safe, and functional environment for the team.
- Partner with the Store Manager to forecast inventory needs, monitor sell-through rates, and implement action plans to improve stock performance.
- Lead and coach the team, ensuring adherence to Arc'teryx standards and fostering a culture of collaboration and operational excellence.

**Who You Are**:

- You have 2-3 years of experience in operations or inventory management, with a focus on Back of House processes.
- You have a passion for organisation and enjoy creating efficient systems to optimise inventory flow.
- Your detail-oriented and data-driven, constantly analysing inventory reports to ensure stock accuracy and resolve discrepancies.
- You’re a natural leader who thrives on coaching and developing a team in a fast-paced environment.
- You have excellent communication skills and can work collaboratively across teams to meet business needs.
- Your proactive attitude allows you to prioritize tasks and maintain smooth operations even during busy periods.
- A passion for the outdoors and Arc'teryx products is a bonus

**Equal Opportunity**

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fuelled by curiosity and acceptance.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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