Information Systems Analyst

3 weeks ago

Melbourne City Centre, Australia HAYS Full time

Opportunity to gain Council experience.
Your company

Hays Technology is delighted to announce their partnership with this Local Council, based in the South-East of Melbourne. They’re looking for an experienced Change Manager to join their department and deliver in the end-to-end enterprise and transformational Change Management across the Council.

About your role

You’ll be providing operational systems administration to efficiently support an Enterprise Record Management system and support the Council’s document and records management functions.

Key Responsibilities
- To capably learn and keep abreast of Council’s document and records management system’s related business processes.
- Maintaining and updating relevant technical documents and procedures.
- To provide general system administration of a SaaS based Enterprise Records Management system, and other Council’s document and records management system to maintain system integrity and to achieve compliance, best practice, and the life cycle management of Council’s records.
- Liaise with the business units to assist business practices by using well-constructed workflows and webforms to gain business efficiencies across Council.
- Perform the first line analysis of operational problems quickly and efficiently to meet business needs and to ensure system integrity.
- Support and guide as required to achieve best practice electronic records management, identifying areas where internal processes and services can be improved with the use of Position Description workflows and webforms.
- Measure and report on Information Management Services performance as required.
- Explore, become conversant with, implement, and maintain Public Records Office of Victoria (PROV) pre and post-digitisation policies in line with the Victorian Electronic Records Strategy (VERS) to gain efficiencies in practice and storage and to meet compliance.
- Attend Business stakeholders’ meetings and forums as required. Delivering relevant regular and customised training to teams within the business
- Manage and escalate system issues to appropriate vendors in accordance with agreed service level agreements to minimise system downtime.

What you need to succeed
- An appropriate tertiary qualification in Information Technology or Information Management or industry certification or significant relevant experience in an equivalent Senior Information System Analyst role.
- Understanding of Information Management systems and database administration.
- Demonstrated project management skills or extensive involvement in ECM projects are highly desirable.
- Significant working knowledge of an electronic document and records management system preferably Technology One ECM and Microsoft Sharepoint.
- Experience and understanding of current records management practices and relevant legislation for records and electronic document management of the Victorian Electronic Records Strategy (VERS).

Desirable
- National Criminal History Check
- Working with Children Check
- Excellent workshop facilitation skills

Next steps

**LHS 297508** #2753598

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