Retail Assistant

3 weeks ago

Malvern, Australia Royal Nut Company Full time

We are looking for a **retail star** to join our **Malvern **store. This is a permanent casual role, and we are seeking a friendly team player able to multi-task with a positive attitude to take on anything and everything This is a small, friendly team environment that offers great stability. A passion for food, health, nutrition, and cookery will be highly regarded.

**About RNC**

Royal Nut Company is a family-owned business, dedicated to sourcing, manufacturing, and supplying the highest quality Nuts, Nut Spreads, Dried Fruit, Legumes and Grains, Health Foods, Confectionery, Snack Foods, and Spices.

Royal Nut Company has been supplying the Australian food industry with quality food products for nearly 30 years.

Being pioneers in this industry, we have always worked with passion, precision, and dedication to satisfy our customers' needs with the finest quality products. This has allowed us to build many long-term relationships with our valued customers and suppliers.

Our products are sought after by the finest restaurants, chefs, bakeries, chocolatiers, supermarkets, health and specialty food stores in Australia as well as overseas.

You will work in an exciting foodie retail environment with a dynamic energetic team. At Royal Nut Company your taste buds will be tested every day, exposing you to try, discover and appreciate the best and freshest produce.

**This role will include: -**
- Customer service/ sales
- Educating and providing outstanding customer service
- Providing sales advice and product information to customers.
- Opening store and end of day
- Cash up/ end of day balancing tills
- Meeting sales targets
- Daily stock management and restocking product on the shelf.
- Managing the day to day running of the Royal Nut Company Brunswick Retail Store & maintaining store efficiency
- Managing and resolving customer inquiries and issues including wholesale.
- Ad-hoc duties as requested by management.
- Online orders pick and pack occasionally.
- Preparing promotional materials and displays

**Skills and Experience**
- Customer service in the food retail/hospitality industry ideally.
- Outstanding sales and customer service skills and ability to promote products.
- Excellent ability to understand and adapt to market food trends.
- Excellent written and oral communications skills.
- Excellent time management and organizational skills.
- Excellent team player and able to work well in small busy retail environment.
- Excellent attention to detail, honest, bubbly and friendly.
- Professional attitude, reliable, strong work ethic and ability to take an initiative.
- Ability to adapt to new technology and the company's ERP system.

**Benefits**
- Company product discount
- Friendly team and great customers
- Good working environment
- Taste and learn about great quality nuts, health food products and more

**Availability: Casual/ Part-time, 3-4 days a week, alternate Saturday/Sunday monthly roster.**

**Job Types**: Part-time, Casual

**Salary**: $25.00 - $30.00 per hour

Supplemental pay types:

- Penalty rates
- Performance bonus

Ability to commute/relocate:

- MALVERN, VIC 3144: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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