Administration Area Lead

2 weeks ago

Adelaide, Australia Everyday Independence Full time

Be part of a purpose-driven organisation
- Work within an organisation that's changing the game
- Strong administrative leadership background essential

**Administration Area Lead**
**Full Time - Ongoing**
**Location - Based in our Central Adelaide Hub (Mile End), you'll lead the administration team across our Northern, Central and Southern Adelaide Hubs**
**Salary - $35 - $40 per hour (depending on experience)**

Everyday Independence has been experiencing rapid growth across Australia, which will continue well into 2024 We are now on the hunt for a productive and emotionally intelligent Administration Area Lead, who will implement and deliver best practice procedures in scheduling participant appointments.

In this role you will be overseeing the coaching, training and performance of the administration team, including KPI monitoring. You will have scheduling accountability and caseload monitoring, whilst providing support to the region by promptly scheduling appointments for participants.

As a natural leader you with foster strong working relationships as well as influence outcomes with key stakeholders. You will play the key role in ensuring that Hubs adopt a consistent approach to scheduling, therapy plans and productivity of therapists and manage the functionality across the allocated region to ensure key performance measures are met.

**What's in it for you?**
- Whilst this is a full-time role, there is flexibility within this to ensure a work life balance that suits you
- Competitive salary based on experience
- Work within a high performing, values-based team
- Tools and technology to be successful - Surface Pro and mobile phone
- Paid Parental Leave
- Purchase Leave
- Wellbeing Days
- Online Pilates, free snacks and coffee and pet friendly hubs

**What do you need to be successful?**
- Demonstrated experience in leading a team, providing coaching and support to team members
- Demonstrated experience in a relevant administration role (minimum 2 years, ideally within the Disability sector)
- Excellent written and verbal communication skills
- Demonstrated ability to communicate effectively with a broad range of stakeholders
- Able to work within a compliance and regulatory framework
- Possess a strong participant and family focus, ensuring a positive and tailored service experience

**Who Are We?**
Everyday Independence supports people with a disability to live to their full potential and enjoy an everyday life. We offer Occupational Therapy, Physiotherapy, Speech Pathology, Positive Behaviour Supports and Early Childhood Supports to build on what is working in a person’s life and create changes to areas that are not.

With over 40 teams located across Victoria, New South Wales, Queensland, Tasmania, South Australia and Western Australia, we are committed to building a workforce of therapists that can deliver high impact outcomes to people that make a real difference to their everyday lives and to the Australian community.

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