IT Helpdesk

7 days ago


Norwest Business Park, Australia Study and Work Full time

**Responsibilities**
- Level 1 and 2 IT Support
- Assisting with incidents and requests.
- Coordinate the creation of user profiles for company computer systems
- Support imaging of computers, troubleshoot printers and monitor communication links
- Security Admin for ERP System

**Qualifications**
- Certificate Tertiary qualification in IT

**Experience**
- Experience working in an IT-related role **minimum** 2 years technical experience in PC maintenance
- Demonstrated supporting knowledge of End User Computer hardware including laptops, desktops, mobile devices, & printers
- Sound understanding of Windows 10/11, Office 365, Outlook, Exchange, SharePoint & OneDrive
- Knowledge of basic networking such as TCP/IP, DHCP, DNS, and IP addressing/subnets, WLC wireless required to support basic desktop troubleshooting
- Excellent written and verbal communication skills
- Salary is negotiable.
- Immediate Start


  • Desktop Support

    7 days ago


    Macquarie Park, Australia Total IT Global Full time

    Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate...