Expression of Interest:customer Remediation Analyst

2 weeks ago

Perth, Australia HAYS Full time

Join one of Australia’s Top4 Banks 12-month full-time assignment in WA, w/ attractive salary per hour + super

**Your new company**

Join Australia’s largest bank that is investing in positive change. NAB is a diverse and inclusive workplace that empowers you to develop your career. The team is expanding and are looking for enthusiastic Customer Identity Remediation Analyst’s to represent NAB in Western Australia.

**Your new role**

Are you looking to be rewarded and recognised for the value you bring?

Working as a Customer Identity Remediation Analyst you’ll enjoy delivering Remediation activity and ensuring the output is compliant with the AML/CTF Program and Standards. On a day to day, you’ll be accountable for:

- Ten to fifteen Inbound and Outbound remediation calls centred around Know Your Customer (KYC) requirements to ensure NAB has up to date customer information.
- Accountable for achieving optimal quality control outcomes and to communicate clearly and effectively with customers.
- Your role is to provide an excellent customer experience whilst also having the ability to objection handle through providing information to customers

**What you'll need to succeed**

You’ll have worked in a fast-paced environment where attention to detail is key. Previous experience as a Banker will ensure you can jump straight in, with the backing of the following:

- Call centre experience highly regarded
- Understanding of AML/CTF regulatory frameworks, particularly KYC is desirable
- Ability to complete complex case work while adhering to KPI expectations
- Excellent written and verbal communication skills
- Knowledge of Trusts, Applicable Customer Identification Procedures (ACIP), Complex Entities is also highly regarded

**What you'll get in return**

Be in the driving seat for your career, the opportunities are limitless This is a fantastic opportunity to join a leading bank where you’ll be supported to succeed. You’ll enjoy training and development, along with:

- Joining a collaborative team who will share your wins and successes, together shaping the future of banking
- A flexible hybrid working environment
- Access to NABs employee benefits Staff Club with fabulous rewards and discounts

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2787352

  • Senior Business Analyst Remediation

    2 weeks ago

    Perth, Western Australia AIA Hong Kong and Macau Full time

    Senior Business Analyst Remediation page is loadedSenior Business Analyst RemediationApplylocationsMelbourne, AU-AIA AustraliaSydney, AU-AIA Australiatime typeFull timeposted onPosted 2 Days Agojob requisition idJR-49235BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better'...

  • Senior Business Analyst Remediation

    2 weeks ago

    Perth, Western Australia AIA Hong Kong And Macau Full time

    Senior Business Analyst Remediation page is loaded Senior Business Analyst Remediation Applylocations Melbourne, AU-AIA Australia Sydney, AU-AIA Australiatime type Full timeposted on Posted 2 Days Agojob requisition id JR-49235 BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'.We believe in better – because there's no limit to how far...

  • Security Analyst

    2 weeks ago

    Perth, Western Australia Wolfe Recruitment Full time

    IT & Technology- Perth, WA- ContractSecurity Analyst with a strong background in Microsoft Cyber Security products such as Defender and Azure Security Services needed for an immediate start contract role in Perth.6 Month Contract‍Perth (South of the River)‍$750-$800 per dayThe client is an extremely well-known and respected consultancy based out of Perth...

  • Security Analyst

    2 weeks ago

    Perth, Western Australia Wolfe Co Full time

    SOC SIEM Microsoft AzureSecurity Analyst with a strong background in Microsoft Cyber Security products such as Defender and Azure Security Services needed for an immediate start contract role in Perth.6 Month ContractPerth (South of the River)$750-$800 per dayThe client is an extremely well-known and respected consultancy based out of Perth with a customer...

  • Shell Card Analyst

    2 weeks ago

    Perth, Western Australia Viva Energy Group Full time

    A career with Viva Energy Retail is more than just a job It's an opportunity to be part of something bigger. The opportunity to join an amazing team committed to enabling the transformation of our business into Australia's largest fuel and convenience offering. With a multitude of amazing brands, a great customer offer and an amazing team, Viva Energy Retail...

  • Shell Card Analyst

    2 weeks ago

    Perth, Western Australia Viva Energy Group Full time

    A career with Viva Energy Retail is more than just a job It's an opportunity to be part of something bigger.The opportunity to join an amazing team committed to enabling the transformation of our business into Australia's largest fuel and convenience offering.With a multitude of amazing brands, a great customer offer and an amazing team, Viva Energy Retail...

  • Eoi - Tech Support Analyst

    2 weeks ago

    Perth, Australia Found People Full time

    Expression of interest for experienced well rounded Tech Support Analysts. - Job opportunities based in Perth. - Extensive professional development opportunities. Great career growth. **About the companies**: We are currently posting an expression of interest for talented **Tech Support Analysts **with outstanding customer service and problem solving...

  • Group Reporting Analyst Transformation

    2 months ago

    Perth, Australia Crown Perth Full time

    **Group Reporting Analyst - Transformation** **Crown Resorts** - At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. Crown is “a world of entertainment”...

  • Change Analyst

    3 weeks ago

    East Perth, Australia The Perth Mint Full time

    **ABOUT US** The Perth Mint is an iconic Western Australian organization operating on a truly global scale. Situated in East Perth for over 122 years, The Perth Mint is not only a top-ranking tourist destination but is an award-winning exporter and key player in the precious metals markets around the world. Our reputation is built on the outstanding...

  • Vulnerability Management Analyst

    2 weeks ago

    Perth, Western Australia CommBank Full time

    Vulnerability Management AnalystYou are a problem solver with an interest in Vulnerability Management and Cyber SecurityWe are service orientated and take ownershipTogether we can make a difference to our customers by owning the customer experienceYour business:Cyber Security protects the bank and our customers from theft, loss, and risk events through...

  • Risk Analyst

    3 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    Build your career in risk and compliance - Hybrid working from West Perth and from home - Join an iconic WA market leader With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a...

  • Cyber Security Analyst

    4 weeks ago

    Perth, Australia a&co Recruitment Partners Full time

    **Contract Type**: - Full Time**Location**: - Perth - Western Australia**Industry**: - Technology & Digital**Contact Name**: - Hannah Lelliott- **Contact Phone**: - 0423 429 779**Date Published**: - 19-Feb-2024As a Cybersecurity Threat Hunter, your primary responsibility is to proactively investigate security events with the aim of identifying both...

  • Commodity Analyst

    2 weeks ago

    Perth, Australia APS Resources Full time

    We are looking for a Commodity Analyst (Coal) for the relocation to Dubai. The role is open at a leading coal mining company. **Responsibilities**: - Analysis of the international coal market; - Formation of conclusions and recommendations for business based on data arrays and preparation of analytical reports for management; - Analysis of coal markets’...

  • Integration Analyst

    2 months ago

    Perth, Australia Talent International Full time

    australia perth contract super- **Great rates**: - **Inner City Location with Parking**: - **Long Term Contract with extensions**: - **Flexible and Hybrid working arrangements** Our client is seeking an experienced Integration Analyst with a **robust background in SOAP, REST, File, FTP, and OData on enterprise integration platforms**. Leverage your...

  • Integration Analyst

    4 weeks ago

    Perth, Australia Talent International Full time

    australia perth contract super- **Great rates**: - **Inner City Location with Parking**: - **Long Term Contract with extensions**: - **Flexible and Hybrid working arrangements** Our client is seeking an experienced Integration Analyst with a **robust background in SOAP, REST, File, FTP, and OData on enterprise integration platforms**. Leverage your...

  • Commodity Analyst

    2 weeks ago

    Perth, Western Australia APS Resources Full time

    We are looking for a Commodity Analyst (Coal) for the relocation to Dubai.The role is open at a leading coal mining company.Responsibilities: Analysis of the international coal market; Formation of conclusions and recommendations for business based on data arrays and preparation of analytical reports for management; Analysis of coal markets' potential in...

  • Expression of Interest

    2 weeks ago

    Perth, Western Australia City of Perth Full time

    Customer Experience | Customer ServiceClosing date: 14/07/2023Expression of Interest - Customer Experience OfficerStarting from $67,236 to $72,244 per annum, plus super.Full-time, permanent.The City of Perth is recognised as one of the world's most liveable cities and we are committed to delivering on community aspirations for a thriving and vibrant capital...

  • Expression of Interest

    2 weeks ago

    Perth, Western Australia City of Perth Full time

    Expression of Interest - Customer Experience OfficerStarting from $67,236 to $72,244 per annum, plus super.Full-time, permanent.The City of Perth is recognised as one of the world's most liveable cities and we are committed to delivering on community aspirations for a thriving and vibrant capital city that continues to be liveable, sustainable, and...

  • Cyber Security Analyst

    2 weeks ago

    Perth, Western Australia a&co Recruitment Partners Full time

    Contract Type: Full TimeLocation: Perth Western AustraliaIndustry: Technology & DigitalContact Name: Hannah LelliottContact Phone: Date Published: 19Feb2024As a Cybersecurity Threat Hunter, your primary responsibility is to proactively investigate security events with the aim of identifying both unsuccessful and successful hacks. This role involves delving...

  • Integration Analyst

    2 weeks ago

    Perth, Western Australia Talent International Full time

    australia perth contract super- Great rates:Inner City Location with Parking:- Long Term Contract with extensions:Flexible and Hybrid working arrangementsOur client is seeking an experienced Integration Analyst with a robust background in SOAP, REST, File, FTP, and OData on enterprise integration platforms. Leverage your extensive system integration...