Manager Strategic Communications

4 weeks ago

Sydney, Australia NSW Department of Customer Service Full time

**Manager Strategic Communications**

**Clerk Grade: 11/12**
**Employment Type: Ongoing**
**Hybrid working arrangements are supported with regular attendance in the Department’s Haymarket office.**

**This role sits in the Media and Communications Directorate.**

**About the team**
The Strategic Communications team within the Brand, Digital and Communications division of the Department of Customer Service has recently undergone a realignment and is now recruiting for a proven, experienced manager to lead a small team.

The Strategic Communications team is dynamic, agile, focused and driven toward success implementation of strategies supporting core business units, agencies and regulators across the Department.

It is responsible for collaborating between stakeholders and communications streams to deliver cohesive and strategic outcomes and for fostering both internal and external relationships with senior executive leaders, government representatives and peers to deliver mutually beneficial outcomes.

**Your day-to-day**
The Strategic Communications Manager is a key role within the communications function of DCS and is responsible for delivering collaborative strategies against core commitments.

The Department facilitates three key regulators including SafeWork NSW, Building Commission NSW and Fair Trading & Regulatory Services, which are priority areas for the agency. Other key stakeholders include Service NSW, Revenue NSW, Digital NSW and Customer, Delivery and Transformation.

**To be successful in this role you will demonstrate**:

- Exceptional previous experience in the delivery of communication strategies encompassing media, digital, marketing, brand and stakeholder channels, preferably in a government environment
- Strong stakeholder relationship and management skills
- Strong ability to facilitate collaboration between stakeholders
- Ability to prioritise workflow for self and team while supporting Director, Media and Communications
- Ability to adjust to be agile and adjust to changing deadlines
- Ability to lead a small team and support their success.

Salary Grade 11/12, with the base salary for this role starting at $139787 base plus superannuation

**Closing Date: Monday 17th June 2024 at 9:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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