Event Services Assistant Operations Manager
4 weeks ago
Home to some of Australia’s most famous events, The Star Gold Coast is currently seeking an **Event Services Assistant Operations Manager** to join our world class events team
In this role, you will be responsible for assisting the Events Operations Manager with managing the Event Operations team on the delivery of exceptional events property-wide. Alongside the Event Services Operation Manager, you will take ownership of our Event Centre, ensuring our guests expectations are exceeded while working closely with the team to ensure the day-to-day operations are executed in a timely, efficient and compliant manner.
The **Event Assistant Operations Manager will also be responsible for** the Assistant Floor Managers, Logistics, Bar team to complete all people planning requirements including recruitment, training and development and performance management of team members.
The role requires ownership and capability of leading and assisting in managing the Event Centre facilities and events team, while maintaining strong knowledge of all event operations from event servicing to logistics general duties and ensure that the team remain compliant with all WHS and RSA policies and procedures.
**What are we looking for?**
- A high level of leadership experience in a high-volume event/conference centre with the ability to quickly resolve issues as they arise
- Demonstrated ability with planning and resourcing people and products, performance management, controlling labour costs and operating expenses
- Strong knowledge of all event operations from event servicing to logistics general duties while ensuring that the team remain compliant with all WHS and RSA policies and procedures
- Demonstrated ability in developing productive relationships and managing and driving change
- Excellent verbal and written communication skills
- Ability to provide performance management and facilitate career goal setting within the team when required
- Tertiary Qualifications in hospitality desirable
- Knowledge of hospitality software including Microsoft Office, Opera and Delphi preferred
- Responsible Service of Alcohol accreditation
**What can we offer you?**
- A Permanent, Fulltime position on the Gold Coast
- Salary aligned to experience & bonus incentive plan
- 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform prepared and ready for you daily on property
- Generous Paid Leave for primary and secondary carers
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
**About us**
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time
**Our Culture**
The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.
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