Facilities Manager

2 weeks ago

Sydney, Australia Investa Full time

**We’ve made it our business to understand how people want to work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.**

Investa is one of Australia's largest and most well-known commercial real estate companies, committed to helping workplaces to thrive. We manage and develop office buildings in Australia's major business districts. Buildings designed for the way people work today - and the way we want to work in the future.

We are currently seeking a skilled **Facilities Manager **to join our Real Estate Operations team based in Sydney's CBD. This role is suited to a Commercial Facilities Manager with a proficiency in technology and software systems, exceptional customer service skills, with a keen attention to detail and the ability to handle multiple tasks. As part of the FM role you will provide helpdesk and technical support for our tenants, contractors and internal staff, you'll be trained on our software system as a super user to efficiently manage requests and troubleshoot issues. The role is accountable for the efficient management of all building services (hard and soft services) and tenant satisfaction on assigned building(s). This role requires a 7.30am start, allowing our FM to walk the building before our tenants arrive for their day. This position will report into the Senior Facilities Manager.

**What you will need to be successful**:

- Demonstration of accomplished building technical systems knowledge
- You have previous experience supervising and managing building contractors
- Database management
- Complete monthly reports as required
- Complete Accident Incident Reports and conduct investigations
- Ensure all contractors working on assigned building and surrounding sites are inducted and comply with building safety regulations and requirements
- Skilled and proficient management of building operations for all building control systems
- You drive operational results and act proactively when required
- Well-developed customer service skills with experience delivering superior service to customers
- Effective relationship management through strong customer focus and service.
- Excellent communication skills (both written and verbal)
- You manage your time effectively, ensuring financial reporting is provided in an accurate and timely manner.
- You are an experienced and proficient user of Microsoft Excel, Word and Outlook
- Ability to learn corporate processes and systems quickly

**Qualifications and skills**:

- Trade certificate (electrical or air conditioner) or relevant degree qualifications preferred
- Strong IT skills
- Previous Facilities Management experience gained within A Grade Commercial Office asset management
- Strong interpersonal skills and relationship building skills
- Good written and verbal communication skills
- Competent in MS office word and excel
- Strong customer focus, service oriented

**What you will need to be successful**:

- Demonstration of accomplished building technical systems knowledge
- Proven experience using software systems
- You have previous experience in managing building contractors to ensure all planned works minimise interruption to tenants
- Trade qualification background, coupled with previous Facilities Management experience gained within Commercial Office or Retail asset management
- Skilled and proficient management of building operations for all building control systems
- Competence in using operational data to inform decisions
- Well-developed customer service skills with experience delivering superior service to customers
- Effective relationship management through strong customer focus and service.
- Excellent communication skills (both written and verbal)
- You manage your time effectively, ensuring financial reporting is provided in an accurate and timely manner
- You are an experienced and proficient user of Microsoft Excel, Word and Outlook
- Ability to learn corporate processes and systems quickly

We’re an organisation known for its culture - it’s unique, friendly and transparent. We work hard to maintain our culture and have received some pretty cool accolades along the way:

- Australian Workplace Equality Index (AWEI) LGBTQ Inclusion 2023-2026 Bronze (Small Employer)
- Certified Family Friendly Workplace since 2020
- Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (since 2019)
- AFR Boss Best Places to Work (Property, Construction, Transport sector) - First Place (2021)
- Australian HR Awards - Excellence Award: Best Workplace Flexibility Program

It’s not all about the awards though We offer our people opportunity to grow and shape their career, with support including Leadership programs, education assistance, study assistance, professional membership fee support and generous parental leave and return to work benefits.

We know that the lines between work and home life have blurred over the past few years and we do our best to s

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