Retail Specialist Casual
2 months ago
**Are you passionate about innovation, drones, and creating memorable customer experiences?**
Do you thrive in high-energy, fast-paced environments and love going above and beyond for customers?
**Then D1’s newest flagship store in Bondi Junction is the perfect launchpad for your career**
**About D1**
D1 Store stands uniquely as Australia's First and Only Authorised Retail Store, specializing in DJI drones and products. Since 2017, we’ve opened 8 stores (including 2 flagships) across Australia and continue to grow rapidly. We offer customers premium products and services, including maintenance, expert product training, and unrivaled after-sales support.
Our success has been driven by our unrivaled customer service, product knowledge, and ethos where we’ll always find a solution to a problem We’re looking for driven staff to join our stores and help us achieve our vision of becoming the only destination for DJI in Australia
**Your Role with Us**
We’re looking for sales professionals who are not only driven to succeed but who are passionate about delivering a premium experience for our flagship customers.
**Key Responsibilities**
- Achieve and exceed store KPIs to set new standards in performance.
- Deliver **exceptional customer service** while multitasking and managing multiple customers.
- Gain **in-depth knowledge** of DJI products and services (no need to be an expert from day one—training will be provided).
- Demonstrate products on the show floor, including **live drone test flights**.
- Support and host our **New Pilot Experience** training sessions on Thursday nights.
- Assist customers with **drone setups** and troubleshooting, ensuring they leave confident in their purchase.
**Why Join D1 at Bondi Junction?**
- Be part of a **flagship team**, representing the best of D1 and helping to shape the future of drone retail in Australia.
- **Exclusive staff discounts** on DJI products.
- **Free rentals** of our range of DJI products to fuel your own passion for drones.
- **Individual and team incentives**—from gift cards to full drones and team dinners.
- A supportive environment with **ongoing opportunities for growth** in various departments like Management, Marketing, Aftersales, Enterprise, and more.
- Work with **cutting-edge technology** in a fast-growing company that values innovation and dedication.
**About You**
- You’re a **sales superstar** with a drive to exceed expectations and a hunger for personal and professional growth.
- **Retail & Sales experience** is ideal but not necessary—we value passion and a willingness to learn above all.
- **Interest in drones, cameras, and technology** is a plus, but not essential.
- Outstanding **listening, communication**, and **customer engagement skills** are critical.
- You have a **positive, can-do attitude** and present yourself well to our high-end clientele.
Successful applicants will be contacted for the next steps. Don't forget to include your drone and other sales/technology experience in your cover letter to help us better understand your qualifications. Join the D1 team and let your career soar to incredible heights
**Job Type**: Casual
Pay: Up to $35.00 per hour
Expected hours: 8 - 38 per week
**Benefits**:
- Employee discount
- Employee mentoring program
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability
Supplementary Pay:
- Penalty rates
Work Location: In person
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