Guest Service Agent

7 months ago


Box Hill, Australia Avani Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are looking for an enthusiastic, dedicated and professional Guest Service Agent to join our team at Avani Melbourne Box Hill Residences on a full time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

**Key Responsibilities Include**:

- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay

**Qualifications**:

- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Full availability to work a variety of shifts Monday to Sunday, 7am - 11pm on a rotating roster, including weekends, school holidays and public holidays.

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.


  • Guest Service Agent

    7 months ago


    Box Hill, Australia MINOR Hotels Full time

    We are looking for an enthusiastic, dedicated and professional Guest Service Agent to join our team at Avani Melbourne Box Hill Residences on a full time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins...

  • Guest Service Agent

    6 months ago


    Box Hill, Australia Avani Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Guest Service Agent

    6 months ago


    Spring Hill, Australia Hotel Grand Chancellor Brisbane Full time

    Situated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. - Hotel Grand Chancellor Brisbane is...

  • Guest Service Agent

    7 months ago


    Spring Hill, Australia Accor Apartments & Realty Full time

    The Johnson, part of the unique portfolio of Art Series Hotels, is situated in the heart of Brisbane’s vibrant Spring Hill. The Johnson offers guests a range of boutique open planned suites, an elegant penthouse, a 50 metre pool with sundeck, gymnasium plus conference and events facilities. This art lover’s paradise is conveniently located on cultural...

  • Guest Service Agent

    6 months ago


    Spring Hill, Australia Accor Apartments & Realty Full time

    Nestled in the heart of Brisbane city, you will find the conveniently located Mantra Terrace Hotel. Just a short walk away from Queen Street Mall, the Eagle Street financial district, and Fortitude Valley, this property offers a range of apartment-style hotel rooms and suites. There is much to explore in and around Brisbane on your days off - savour culinary...

  • Guest Service Agent

    5 months ago


    Spring Hill, Australia Accor Full time

    Company Description About the Mercure brand Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering...

  • Guest Experience Agent

    7 months ago


    Spring Hill, Australia Accor Apartments & Realty Full time

    The Johnson, part of the unique portfolio of Art Series Hotels, is situated in the heart of Brisbane’s vibrant Spring Hill. The Johnson offers guests a range of boutique open planned suites, an elegant penthouse, a 50 metre pool with sundeck, gymnasium plus conference and events facilities. This art lover’s paradise is conveniently located on cultural...

  • Guest Service Agent

    4 weeks ago


    Red Hill, Australia Lancemore Hotel Group Full time

    **Be part of our fun, supportive team**: - ** Competitive salary, excellent work conditions and employee discounts**: - ** Full Time Role** The Lindenderry Red Hill by Lancemore is looking for friendly, experienced and well presented team member who will fit into our culture of delivering outstanding customer service. Currently we are looking for a full...

  • Guest Service Agent

    7 months ago


    Spring Hill, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...

  • Guest Service Agent

    4 weeks ago


    Red Hill, Australia Lancemore Hotel Group Full time

    Lancemore Lindenderry Red HillBe part of our fun, supportive  teamCompetitive salary, excellent work conditions and employee discounts Full Time Role The Lindenderry Red Hill by Lancemore is looking for friendly, experienced and wellpresented team member who will fit into our culture of delivering outstandingcustomer service. Currently we are looking for a...

  • Guest Service Agent

    4 weeks ago


    Red Hill, Australia Lancemore Hotel Group Full time

    Be part of our fun, supportive  teamCompetitive salary, excellent work conditions and employee discounts Full Time Role The Lindenderry Red Hill by Lancemore is looking for friendly, experienced and wellpresented team member who will fit into our culture of delivering outstandingcustomer service. Currently we are looking for a full time position...

  • Guest Service Agent

    2 months ago


    Rooty Hill, Australia rhrgroup Full time

    Are you a passionate guest services professional who enjoys delivering bespoke and memorable experiences? We have the job for you! - ** $25.80 + shift allowances and penalty rates**: - ** Complimentary daily meals**: - ** Free gym membership + pool access**: - ** Uniform and training provided** As a Guest Services Agent you will be the first point of...

  • Hotel Receptionist

    4 months ago


    Rooty Hill, Australia West HQ Full time

    Novotel Hotel is a global leader in the hospitality industry, offering a blend of comfort, modern amenities, and exceptional service. We are dedicated to creating memorable experiences for our guests and are seeking a friendly and professional Guest Services Agent to join the team. - ** Free Gym Membership and pool access to the largest fitness facilities in...

  • Hotel Receptionist

    6 months ago


    Rooty Hill, Australia rhrgroup Full time

    Are you a passionate guest services professional who enjoys delivering bespoke and memorable experiences? We have the job for you! There is an exciting opportunity for a enthusiastic and highly motivated Guest Service Agent to join our Front Office team on a part time basis. - ** Free Gym Membership and pool access to the largest fitness facilities in...

  • Contact Centre Agent

    3 months ago


    Box Hill, Australia Eastern Health Full time

    **Title**:Contact Centre Agent **Location**:Eastern Health, VIC, AU, 3128**Job Posting Date**:8 Oct 2024Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Contact Centre Agent** - Permanent Part Time - Burwood East...

  • Reservations Agent

    5 months ago


    Spring Hill, Australia Accor Full time

    Company Description About the Mercure brand Mercure Hotels offer so much more than a place to find comfort and sleep –they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in. The network prides itself on offering...

  • Guest Services Host

    2 months ago


    Knights Hill, Australia Fly Treetop Adventures Full time

    What you'll bring to the team: **Guest Services Host - Casual** How would you like to work in a fantastic team environment in the beauty of Australia's rainforest? Do you have a passion for delivering memorable experiences? Looking to take your career to new heights? We have an several exciting opportunities to join our team at Illawarra Fly Treetop...

  • Guest Services Host

    4 months ago


    Knights Hill, Australia Fly Treetop Adventures Full time

    What you'll bring to the team: **Guest Services Host - Casual** How would you like to work in a fantastic team environment in the beauty of Australia's rainforest? Do you have a passion for delivering memorable experiences? Looking to take your career to new heights? We have an several exciting opportunities to join our team at Illawarra Fly Treetop...

  • Guest Services Host

    6 months ago


    Knights Hill, Australia Fly Treetop Adventures Full time

    What you'll bring to the team: How would you like to work in a fantastic team environment in the beauty of Australia's rainforest? Do you have a passion for delivering memorable experiences? Looking to take your career to new heights? We have an several exciting opportunities to join our team at Illawarra Fly Treetop Adventures as a Guest Experience...

  • Guest Services Host

    7 months ago


    Knights Hill, Australia Fly Treetop Adventures Full time

    **Guest Services Host - Casual** Illawarra Fly, 182 Knights Hill Road Knights Hill, NSW, 2577 Australia How would you like to work in a fantastic team environment in the beauty of Australia's rainforest? Do you have a passion for delivering memorable experiences? Looking to take your career to new heights? We have an several exciting opportunities to join...