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Customer Service Consultant

7 months ago

Gold Coast, Australia Probe CX Full time

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

We are currently looking for passionate Customer Service Consultants to join our growing team in our fast paced call centre located in Biggera Waters QLD.

In this role, you will be chatting with our customers making sure they have all the information they need regarding public transport for Queensland. This is a fast paced role where your ability to problem solve, provide clear instructions and excellent customer service is key.

If you’re interested, here is what you need to know.- Multiple permanent Full Time positions are available- Located at our Biggera Waters Offices QLD, near shops, restaurants, cafes.- You will be required to complete a National Police Clearance- Full work rights to work within Australia for at least 12 months

Benefits - what you really want to know.- Consistent hours and job security - this role is permanent- Join a diverse, close knit team with centre events and celebrations- Unlimited access to our trusted Mental Health Platform- Extensive Clear career development pathways into leadership opportunities- Free Parking

Grab a job - stay for a career. We're actively supporting and upskilling our agents into leaders within our business

Our promise to you.

There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do