Ecommerce Manager

4 months ago

Sydney, Australia Samsung Electronics Full time

Position Summary

Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture.

Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a ‘joyful pioneer’- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone.

We are an extremely dynamic business, launching an incredible number and range of new products every year. We also firmly believe that our product ecosystem and portfolio of innovation set our brand apart.

It is the creativity and diversity of the people who work at Samsung that has made us one of the world’s most innovative companies and our people continue to drive our innovation forward. We have a passion for what we do and we employ like-minded people who want to continue to foster an open and collaborative environment in our business and with our partners.

The Opportunity

Are you ready to make your mark in the world of e-commerce? Samsung is seeking a dynamic and driven individual to join us as an e-commerce manager for our direct-to-consumer (DTC) channel sales.

In this strategic and operational role, you will have the unique opportunity to shape our Samsung Online strategy and drive its execution. Taking ownership of DTC channel sales, you will be responsible for developing and refining content and services product positioning, as well as identifying market opportunities across various channels to achieve sales targets.

Role and Responsibilities

Strategy and Planning:

- Developing, maintaining, and executing the online business strategy for their respective category
- Creating and managing the annual product and promotion plan aligned to achieve sales targets
- Identifying gaps and improving content based on engagement and analytics data
- Managing projects and proactively recommending solutions and gathering requirements
- Collaborating with internal teams for program and product launches
- Supporting the ideation, creation, and execution of program & product launches and promotional calendar planning with the internal DTC team, category & marketing functions

Content Management:

- Hands-on approach to site content and design using content management systems for product, price, and promotional management across the Samsung online eco-system
- Providing specialist advice and expertise on web content management, information architecture, and search engine optimisation for the organization's website
- Delivering user-friendly content that drives business outcomes and ensuring the website delivers an exceptional customer experience and sales growth.

Analytics and Reporting:

- Monitoring and analysing web traffic, providing regular reporting on conversion and promotional effectiveness
- Collaborating with internal analytics resources to mine data for insights

Web Merchandising and Design:

- Optimizing web merchandising, content, and design in partnership with the wider direct-to-consumer team to optimise the customer journey and conversions
- Championing the delivery of a category-defining digital experience

Sales Growth:

- Responsible for the continued sales growth of the online business
- Responsible for product, price, and promotional planning/execution across the Samsung online eco-system
- Managing all websites, sales portals, and microsites - regular content review, updates, price and product management, and approvals

Skills and Qualifications
- Bachelor's degree in Commerce/Business/Marketing
- Intermediate experience in web publishing using Photoshop and HTML
- 5+ years of demonstrated experience in E-Commerce sales within a fast-paced environment
- Strong strategy development, analytical skills, and ability to provide direction to senior management
- Deep Web CMS expertise, preferably SAP Hybris or similar e-commerce platform
- Proficient in Web content management systems, Google and Adobe Analytics, Microsoft Excel and PowerPoint, HTML, JavaScript, CSS, and collaboration tools like JIRA

What sets us apart from the rest?

A global leader in all things innovation - this opportunity will fast track your career. You’ll be joining a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results.

We will give you the tools to help nourish your development, wellbeing and fast-track your career:
- Free on-site parking- Generous employee discount- Heavily discounted gym membership- On-site wellness and relaxation room- We care about your personal development and you will access to learning and development opportunities- Hybrid working environment - 1 day WFH- We got some pretty fun team-building events too

Think you’ve got what it takes? Join us now and Re-Imagine Your Future

LI-Midsenior #LI-SEAU

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