Customer Service
5 days ago
200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having developed specific expertise in providing end-to-end supply chain solutions tailored to our customers’ growth and constantly driving innovation to adapt and better cater to their evolving needs. We place our customers at the heart of all our processes, delivering customized solutions while ensuring ethical and responsible business practices.
Here at Bollore Logistics, our people’s actions are guided by our core values - Humility, Excellence, Courage, Agility & Innovation and Solidarity. We believe it’s the people who brought us to where we are right now, and it’ll be the people who propel us to greater heights. We invite you to join our diverse team on our journey to becoming Global Top 5 in the coming years.
**Requirements**:
**About the role**:
Based in our Adelaide office this role reports to the Branch Manager, conducts standard customer service & sales-based administrative tasks, liaises with stakeholders to ensure client requirements are met and undertakes tasks assigned by the Branch Manager.
**What you will doing**:
- Customer Service
- Update Customer details
- Client rates (origin/freight/destination)
- Contact details (delivery address/billing/address/p.i.c)
- Client profiles
- Reporting requirements
- Order follow-ups and maintain Order reports for Customers
- Service and develop existing accounts
- Liaise with Management on customer service matters daily
- Update Customers on international supply chain processes (pre-alerts, arrival dates, off loads & delivery schedule)
- Handle customer rate queries & shipment queries
- Sales Administration
- Process client SOP’s at the direction of Management
- Quote customers and overseas offices at a profitable level
- Liaise with overseas offices to obtain the best possible rates and services
- Liaise with operational and warehouse staff to ensure client requirements are met
- Report any issues raised by customers, overseas offices & agents to relevant stakeholders
- Undertake ad hoc assigns and other client-based tasks as specified by the Branch Manager
Essential:
- At least two years of experience in Customer Service or related role
- Proficient knowledge of all freight forwarding facets
Desirable:
- Conflict resolution and diplomacy know-how
- Ability to develop existing business
- Excellent organisational skills
- Ability to think laterally and find quick & effective solutions to problems
**What we offer**:
Bollore Logistics is proud to be an equal opportunities employer and places high importance on promoting diversity and inclusion in the organization. We embrace all people regardless of age, race, gender identity, sexual orientation, religion, nationality, marital status, political opinions or disability. We are strongly committed to providing a safe working environment for our employees, free from violence, bullying, harassment, or threats.
-
Customer Service Manager
7 months ago
Adelaide Region SA, Australia Hudson Australia Full timeAre you a dynamic and experienced Customer Service Manager looking for a rewarding role in Adelaide? We have an exciting opportunity for you to join our team in a contract position, with the potential for a permanent role. Position: Customer Service Manager Location: Adelaide Type: 2-6 Month Contract (with potential for permanent role) **Key...
-
Customer Service Representative
3 days ago
Adelaide Region SA, Australia HAYS Full timeTrade Service SA is seeking an enthusiastic Customer Service Representative to join their team. **Your new company** Trade Services SA is a green energy installation company that prides itself on their reputation for quality, friendly customer service and high standards of compliance. They are the oldest and largest energy saving provider under the South...
-
Customer Service Officer
7 months ago
Adelaide Region SA, Australia HAYS Full timeJoin this reputable manufacturer and distribution company and be part of their excellent customer service team **Your new company** This leading precious metal manufacturer and distributor is looking for a Customer Service Officer to join their team to deliver exceptional, efficient, and professional levels of customer service within their precious metals...
-
Customer Service Representative
1 day ago
Adelaide Region SA, Australia Allan Hall HR Full timeGenerous profit share scheme - reap the benefits of lucrative employee rewards - Outstanding progression and career development opportunities - Excellent team culture - fun and dynamic team - Join Graphic Art Mart - national supplier of sign, digital, display solutions - Fast paced, vibrant customer service team - Full time Monday to Friday - Edwardstown...
-
Customer Service Officer
7 months ago
Adelaide Region SA, Australia Appoint Full timeLive and work close to home with on-site parking - Job security and career opportunity - Enjoyed a varied role in a fast paced environment We are excited to be partnering with this privately owned packaging company which proudly produces Australian made products. We are on the hunt for a self-motivated, proactive Customer Service Officer to join their...
-
Customer Service Officer
7 months ago
Adelaide Region SA, Australia Hudson Australia Full timeFT Hours - 9am -5pm (flexible rostered hours) - Immediate start - this week is ideal - Adelaide NORTH- onsite parking available - Join a growing team, role to support hiring process - WWCC and POLICE CHECKS required - 2 roles available - $32 PH + Super **Job Description: Customer Service Officer** **Position**: Customer Service Officer **Location**:...
-
Customer Service Officer
2 days ago
Adelaide Region SA, Australia BGIS Full time**BGIS** - a global leader in real estate, supporting professional development opportunities and excellent company benefits with an exceptional employee recognition program is currently experiencing strong company growth and require a **Customer Service Officer** to join our existing team. - Permanent Full-Time| Excellent job security - A rewarding and...
-
Customer Service Officer
4 days ago
Adelaide Region SA, Australia HAYS Full timeJoin a Federal Government Contact Centre to deliver exceptional phone based customer service **Your new company** This Government Departments focal point is about collaborating people, policies and programs in order to make a difference in the lives of thousands of Australians every day. Based in the CBD, this organisation is supporting people in...
-
Customer Service Officer
4 days ago
Adelaide Region SA, Australia Hudson Australia Full timeflexhive is your on-demand talent platform. We seek Customer Service Representatives, Officers and Call Centre operators across Adelaide for temporary contracts in various industries. flex**hive** is your on-demand talent platform. We are currently seeking Customer Service & Contact Centre Operators in Adelaide. Our clients in the commercial and public...
-
Customer Service Rep
24 hours ago
Adelaide Region SA, Australia PFD Food Services Full time**Torrensville**: - **Sunday - Thursday**: - **2.00pm - 10.00pm** PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice company with over 800 company owned trucks and customer service...
-
Customer Service Advisor
7 months ago
Adelaide Region SA, Australia SMAART Recruitment Full timeWork-life balance: Leave work at work... no weekends either! - Incentives! Weekly, Monthly and quarterly Bonuses - Access to My Reward discounts (food, petrol discounts and more!) - Are you passionate about making a difference in people's lives? Do you excel at providing exceptional customer service? Perhaps you have the natural ability to connect with...
-
Customer Service Representative
7 months ago
Adelaide Region SA, Australia Opal. Full time**Discover Opal.** We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. We stand for innovation, smart solutions, and sustainability! **Discover what Opal can offer you** - A competitive salary in an ongoing, full-time role - Opportunity to join an outgoing...
-
Customer Service Specialist
6 months ago
Adelaide Region SA, Australia Allianz Australia; ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and...
-
Supervisor, Customer Service
7 months ago
Adelaide Region SA, Australia Thermo Fisher Scientific Full timeThermo Fisher Scientific (NYSE:TMO) is headquartered in Waltham, Massachusetts, and is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. We serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies,...
-
Supervisor, Customer Service
7 months ago
Adelaide Region SA, Australia Thermo Fisher Scientific Full timeThermo Fisher Scientific (NYSE:TMO) is headquartered in Waltham, Massachusetts, and is the world leader in serving science, enabling our customers to make the world healthier, cleaner and safer. We serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies,...
-
Customer Service Consultant
1 day ago
Adelaide Region SA, Australia Origin Energy Full timePart time or Full time Opportunities - Hybrid Working - 6 month fixed term roles to join our Adelaide team - Adelaide Office, Waymouth Street based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good...
-
Customer Service Specialist
5 days ago
Adelaide Region SA, Australia SMAART Recruitment Full time$55K-$60K + super | City Fringe Location - Full time, permanent role with sociable working hours - Growth opportunities in a Positive and supportive business culture **What’s in it for you?** - Monday - Friday (no weekends!) true work-life balance - Full-time permanent role with a salary of $55K-$60K + super - Positive and supportive business culture -...
-
Customer Service Consultant
2 days ago
Adelaide Region SA, Australia NHP Full timeMarket leader in Automation & Power Distribution! - Full product training provided! - Great location with free on-site parking! **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned with over 50 years of Electrical & Engineering excellence! - Local choice with the power of global partners -...
-
Customer Service Advisor
4 days ago
Adelaide Region SA, Australia Westpac Group Full timeJoin a supportive team in our Rundle Mall Branch - Flexi part time role, 30 hrs per week - Customer service role working with the local community **Our Opportunity - Customer Service Advisor First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business -...
-
Customer Service Advisor
2 days ago
Adelaide Region SA, Australia Westpac Group Full timeJoin a supportive team in our Adelaide Branch - Full time role, 38 hrs per week - Customer service role working with the local community **Our Opportunity - Customer Service Advisor** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so...