Dental Receptionist

Reliable full-time/part-time work, located close to public transport. We seek an intuitive and independent Dental Receptionist to grow with the practice, to the next level.

Are you interested in a stable career with personal growth? Your role at a dental practice is where you will be valued and will see difference in your career.

We are a close-knit team who strive towards a welcoming and safe culture for all staff to learn and reach their full career potential. We believe in honesty and clear open communication and would like to hear your ideas and opinions. We work hard but also like to have a joke and relax and we want you to feel comfortable to be yourself at work. We accept and encourage personalities that treat their colleagues and patients with respect.

We require a Dental Receptionist to join our Team of Front Office Staff,

We are looking for a well-presented friendly and approachable person with a very strong work ethic and the ability to communicate effectively within a small team.

A can-do attitude and the ability to self-critique is a must for this role.

Dental Receptionist responsibilities:

- Greet patients with a warm and friendly attitude, ensuring a positive experience from the moment they enter,
- Manage appointment scheduling, patient records, and correspondence using dental practice software,
- Handle EFTPOS transactions efficiently and assist patients with payments,
- Perform accounts reconciliation to ensure accuracy in daily financial records,
- Answer phone calls professionally, provide information, and handle patient inquiries with care,
- Assist with administrative duties as required, ensuring smooth daily operations.

Dental Receptionist attributes:

- A good communicator (with excellent communication skills, both in-person and over the phone),
- Positive & optimistic attitude, ability to provide patients with a great experience,
- Someone who enjoys getting to know people, who is also empathetic and patient with older patients,
- Innovative, adaptive, and flexible, a professional team player,
- Growth mindset, loves to learn and problem-solve,
- Able to attend front office duties,
- Attend to dental accounts and enquiries,
- Strong computer literacy with knowledge of using online practice management software (any dental software) and HICAPS health fund claims,
- Ability to multitask in a busy environment while maintaining a positive attitude,
- Grow into the role to provide leadership and management.

**Job Types**: Full-time, Part-time

Pay: $22.26 - $29.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Employee mentoring program

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 18/10/2024