Front of House Staff
3 weeks ago
The role of the Front of House team is to provide warm, attentive and empathetic service to our guests. Providing information and recommendations about our menu items and other products will be a daily occurrence and your knowledge across these departments will be critical in creating memorable experiences.
**Key Responsibilities**
- Welcoming our guests and providing a consistent and exceptional customer service experiences
- Providing information and recommendations about menu items including seasonal specials
- Communicating with the bar / kitchen / barista team members to ensure a timely and efficient service
- Monitoring the venue and ensuring it is clean and tidy for patrons and up to the standards of the Norma’s experience
- Communicating stock levels to managers and kitchen staff to ensure stock levels are always maintained
- Monitoring the deli displays and ensuring it is tidy and full of stock
- Own the overall experience and represent Norma’s Deli to provide a friendly, welcoming and memorable experience
- POS and cash handling
- Support kitchen / bar / baristas when required and assist the retail section to serve all guests
- Follow health and safety guidelines as directed by management
- Be punctual and able to observe regular and consistent attendance
- Contribute to a positive, respectful and supportive team environment
**Qualifications, experience & prerequisites**
- 1 year experience in a similar environment
**Job Types**: Full-time, Part-time, Casual
**Salary**: $22.00 - $35.00 per hour
**Benefits**:
- Employee discount
- Free drinks
- Free food
Schedule:
- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Flexible hours
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability
Supplemental pay types:
- Penalty rates
- Tips
Ability to commute/relocate:
- Manly, NSW 2095: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Front end development: 1 year (preferred)
Licence/Certification:
- RSA (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
Expected Start Date: 22/05/2023
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