Customer Service Centre Manager
4 weeks ago
**Department for Infrastructure and Transport**
**Job reference**: 537877
**Location**: 5112 - ELIZABETH
**Job status**: Ongoing
**Eligibility**: Open to Everyone
The Department for Infrastructure and Transport (DIT) has diverse responsibilities for transport systems and services, infrastructure planning and provision within South Australia.
**Duties**
The role will manage the delivery of a comprehensive range of high quality, integrated Government Agency services to customers across regional and metropolitan locations.
At the forefront of customer focused services, the role will engage proactively to establish and maintain strong, collaborative relationships and networks across the State which are required to support the provision of high quality, responsive, integrated, and timely services to the South Australian community. Through these networks, the CSC Manager will actively promote and explore new business opportunities for products and services available through Service SA.
In addition, as a member of the operational leadership team, the role will contribute expertise to continuous development of consistent operational policies, procedures, workplace culture, decision making and future planning for service delivery
**Special Conditions**
The incumbent may be required to work from another location within the Service SA network at the ASO5 remuneration level.
Weekend work (Saturday) will be required.
Some out of hours, along with some intra/interstate travel may be required.
**Remuneration**
ASO5 - $83,273 to $92,614 per annum
**Enquiries**
Ms Joan Lands
Region Manager
Telephone: (08) 7133 1849
**Application Instructions**
**Additional Notes**
Applicants are required to submit a CV and a Cover Letter of no more than 2 pages addressing the selection criteria in the attached Role Statement.
The SA Government is an Equal Opportunity Employer and safety is a core value.
Role Statement - Customer Service Centre Management (ASO5)
**Applications close**: 07/07/2023 5:00 PM
**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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