Support Worker

3 weeks ago

Auburn, Australia Balkumari College Full time

As a **Support Worker**, you are Balkumari College customer advocate. Inspired by our awesome customers and offering personalised recommendations and product support so they return and send their friends asking for you

Working together as a team and assisting in the maintenance and merchandising of in-store inventory across a wide variety of products and promotions, whilst ensuring inventory accountability.

Every step in this role must be in accordance with company policies and Balkumari College high standards.

This is a junior position, where junior remuneration is provided. A junior in this role at Balkumari College is a person over the age of 15 and under the age of 21. Shifts will be a minimum of 1.5 hours and scheduled on weekends and school holidays when required and will be paid in accordance with the award provisions.

This role operates in a fast-paced environment and can be physically demanding at times.
- **Benefits**_
- Great culture & work environment
- Generous staff discount
- Education programs
- Further career advancement opportunities
- Weekend and holiday shifts are available
- **About you**_

Attitude is essential for our hiring decisions We look for motivated, hard-working and adaptable applicants with a 'can-do' positive attitude. Technology is your friend and essential to supporting the customer experience, "it's not my job" and "I don't know" are not in your vocabulary.

As this role is customer-facing, your presentation and sales skills as well as clear and precise communication are essential. Like all great salespersons, you will need to have a great relatable personality, resilience and most importantly a wow factor when presenting to your customer.

Team members come from a variety of industries, careers and educational backgrounds. It helps if you have had prior experience in customer service and/or high-volume retail and it's an extra bonus if you have prior experience elsewhere in the hair, beauty and health industry. You could even be a current customer of Balkumari College.
- **Ideally, you will have**:_
- Great shift availability,
- Strong presentation standards,
- Strong customer focus,
- Strong mathematical skills,
- Strong technology awareness,
- Excellent written and verbal communication skills,
- Ability and desire to learn quickly,
- Ability to communicate clearly and concisely,
- Ability to work under pressure in a high-paced, physically demanding environment,
- Be a self-motivated, proactive and effective team player,
- Demonstrate exceptional attention to detail and accuracy,
- Great school, academic or sporting results.

Balkumari College will work with the right applicant to mentor and provide further education to fill any skill gaps, however, you need to be positive and willing to learn to gain confidence with selling and customer service skills, if you don't fit or come close to the criteria outlined, please don't apply.
- **How to apply**_

Pay: $24.12 - $39.18 per hour

**Benefits**:

- Housing provided
- Parental leave
- Referral program
- Salary packaging

Schedule:

- 8 hour shift
- Day shift
- Rotating roster

Supplemental pay types:

- Bonus

Licence/Certification:

- First Aid Certification (preferred)
- Working with Children Check (preferred)
- National Police Certificate (preferred)
- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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