Receptionist

Are you an organized and personable individual with a knack for making people feel welcome? We're seeking a receptionist who can be the smiling face of our organization, ensuring a seamless experience for our clients and visitors. As our receptionist, you'll be the first point of contact, handling inquiries, managing appointments, and creating a warm, inviting atmosphere. Join our team and be the gateway to exceptional customer service, where your skills and friendly demeanour can make a lasting impression.

**Position Summary**

Delivers high-quality customer service to internal and external ATCO Gas customers, including; taking calls at reception; welcoming visitors to the site; sorting and processing mail and providing general administrative support for business units.

**Key Duties & Responsibilities**

Reception
- Provides reception service to all visitors and customers, including welcoming visitors to the site and ensuring all visitors sign in and are made aware of various site hazards.
- Answers all telephone enquiries received at reception and directs calls to appropriate employees.

Administration

Provides administrative support to the business unit, including:

- Sorting and distributing mail;
- Organising courier services;
- Organising and distribution of catering;
- Preparing general correspondence;
- Undertaking data entry-related tasks;
- Monitoring and maintaining stationary, office and kitchen supplies;
- Monitoring of bookings and schedules;
- Monitoring of fleet vehicle usage;
- Maintain access logs, depot visitor logs and post logs;
- Liaise with various teams throughout the business and external contractors;
- Providing additional admin support to other teams on an ad hoc basis and during events;
- Contact area for Chief & Deputy Wardens, maintain weekday roster notice board;
- Update and maintain the reception manual with all current information; and
- Maintaining the presentation of the reception area.

**Education, Experience & Skills**
- A demonstrated commitment in your professional life to ATCO Gas Australia’s values of Safety, Integrity, Caring, Agility and Collaboration.

**Essential Skills & Attributes**
- Administration experience coupled with a passion for customer service.
- Excellent interpersonal skills, including the ability to build effective working relationships and liaise effectively with customers, senior managers and all levels of staff.
- Ability to work autonomously, use initiative and exercise judgment in an environment with competing priorities and strict deadlines.
- Excellent communication skills (written and oral) with an eye for detail, including the ability to prepare general correspondence, including briefings and memos on behalf of other business units.
- Good computer skills, including the ability to utilise a range of information systems (MS Office desirable).

**Benefits**
- Access to additional purchased leave
- Novated Lease and Car Benefits
- Employee Share Purchase Plan
- Access to corporate discounts, including health insurance, banking and fitness clubs.
- Become a member of the Energy West Social Club
- Access to ATCO's Employee Assistance Program

Diversity is more than a commitment at ATCO - it is the foundation of what we do. We are focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and the myriad of other characteristics that make us all different.