Customer Service Officer

2 weeks ago

Broadmeadows, Australia HOBAN Recruitment Full time

**Join Our Dynamic Customer Service Team in Broadmeadows**

Are you a dedicated Customer Service professional looking for an exciting opportunity close to home? We have the perfect role for you Join our team in Broadmeadows and embark on a journey of growth and fulfilment.

**Why Choose Us**:

- **Convenient Work-Life Balance: Enjoy the advantages of an ongoing casual position, working between 20-38 hours per week, from 8:30am - 4:30pm, Monday to Friday that lets you work close to home in Broadmeadows**
- Immediate Start: Get ready to dive into an exciting role with an ASAP start. No need to wait - your next adventure begins right now
- Exceptional Environment: Become a valued part of a renowned organisation known for delivering top-notch service to Victorians on the road. As a Customer Service Officer / Licence Testing Officer, you'll play a pivotal role in enhancing the driving experience for learners.

**What You'll Do**:
Your days will be dynamic and rewarding as you:

- Comply with Excellence: Embrace our policies and procedures to ensure top-tier compliance and customer satisfaction.
- Guide the Road to Success: Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
- Be the Face of Service: Step up to the front counter and engage in exceptional customer service, delivering a wide range of information to eager learners.
- Handle with Care: Manage cash transactions, process payments electronically, and handle end-of-day banking duties with precision.
- Administrate with Impact: Undertake administrative transactions and update vital information in internal systems, contributing to the smooth operation of our services.

**What You Bring**:

- Your passion for helping others shines through as you empower learners to achieve their driving goals.
- Your methodical and organized approach ensures no detail goes unnoticed.
- Your dedication to exceptional customer service creates positive and memorable experiences.
- You're no stranger to fast-paced environments, and you embrace the energy they bring.
- Routine tasks don't phase you - in fact, you thrive on consistency.
- Your quick learning ability pairs well with your adaptability to a highly regulated setting.
- A full Victorian Drivers' Licence

**Rewards Await You**:

- Comprehensive training, continuous mentoring, and ongoing support ensure you excel in your role and beyond.
- Supportive Atmosphere: Join a workplace that values your growth and well-being, fostering a supportive environment for you to thrive.
- Competitive Compensation: Enjoy a great pay rate of $32+ per hour, reflecting your dedication and expertise.
- Stability and Growth: Embrace a long-term stable position that offers room for advancement within a dynamic team.

**Ready to Drive Your Career Forward?**

Please note that this opportunity is open to Permanent Residents only.

**Job Types**: Full-time, Casual

**Salary**: $32.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 2 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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